Check-in, Staff was on personal phone call and told us to wait a moment, we could hear the staff talking about their party last night (not acceptable when someone is trying to check-in), room, found hair in between the sheets (not mine), blood spots on comforter, bathroom, scum line in bath tub, spots on mirrors and hair on floor, breakfast, nothing was there, hotel full but should have accomodated the more rooms by having more food on hand, had to eat at cafe to get nourishment, check-out, POOR, no discounts for problems or issues, rude staff saying that it was our imagination on the spots and hairs found in our room. Highly unlikely that we will be staying there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 April 2010
Please accept our apologies for the inconvenience in which you experienced. Our AmericInn has a very high standard and reputation of guest room cleanliness. You were promised a clean room and it appears we did not live up to that expectation. To more consistently accomplish that goal, we have made some changes to the way in which our guest rooms are cleaned and inspected before being rented to our guests.
We hope that you will honor us with another opportunity to exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC