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Quality Inn – reviews, photos

2.0 of 5
4601 West State Route 13, Savage, MN 55378 (Formerly Comfort Inn)
Hotel amenities
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Ranked #1 of 1 hotels in Savage
2.5 of 5 stars 22 Reviews
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22 reviews from our community

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Traveller rating
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Date Rating
Apple Valley, Minnesota
1 review
1 helpful vote 1 helpful vote
“Worst hotel experience of my life”
1 of 5 stars Reviewed 30 July 2010
1
person found this review helpful

We checked in only to learn that the pool was down and under construction. This was not a deal breaker for us but the next part was shocking. The humid and hot weather had us craving the a/c. When turned on we realized it did not work. We told the front desk and the girl said she would send maintenance in while we stepped out. Upon arrival we learned it was not fixed. After going to the front desk again the new person on duty looked and the other person did not even write the request for repair in the log book. They never offered us another room because we had the only single bed room left. The offer of 15% off my next stay was denied because I will not return for that kind of disregard to customer service from any hotel chain. Because of the extra humid and hot day our sleep over was not great at all making this Hotel one to remember

  • Stayed June 2010, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Spooner, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great nights sleep.They gave us a suite at a great price.will stay again”
4 of 5 stars Reviewed 18 July 2010

A little dated,but clean and affordable.Already booked 2 more nights next week.

  • Stayed July 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dyersville, Iowa
1 review
“Comfortable beds and clean room, Employees need a makeover!”
2 of 5 stars Reviewed 13 June 2010

When we arrived at 2:50pm we had to search for the front desk clerk. There was a sign that said they were in the laundry room and where that was located. I went there and know body was there. We waited till 3:00pm and the lady came from somewhere and checked us in. We went to our room and the housekeeper was still cleaning it. I went back to the front desk, again, know body was there and again, I searched for a employee. The family sat in the front desk area till she showed back up again and we told her that our room was not clean. We asked for another room. She informed us that our room was the only room clean. I asked if she preassigned us this room and they said no, that this was the only room clean in the entire hotel. If guest check out at 11:00am, how come its 3:00pm now and our room is almost done and no other rooms are clean yet??? Am I miss understanding? She said no, rooms are not even clean yet. Wow! We walked down the 1st floor hallway and it stunk of smoke. We went to our room and it stunk of air freshner! I looked the room over and pulled the sheets back. It all seemed good. We went out and about and came back to a guest yelling profanities in the lobby and the front desk calmly but sternly talking back to the guest about her credit card declining but this should have been handles differently and away from public eye. We could hear the argument all the way down the hall to our room. Not to mention the groups of men standing out in the parking lot drinking cans of beer. That should have been interrupted as well. When we went to get the breakfast in the morning it was cold waffles and toast. We checked out and the printer didn't work to print a receipt. We received a slip in writing that we were paid in full, my biggest fear was that we are going to be charged a lot more for our stay than we are supposed to. I wouldn't stay here unless it is your last resort. We have a Comfort Inn back home and it definitely NOT like this one. Room is good for the money, staff need to be educated on how to handle guest and the public!

  • Stayed June 2010, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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SAVAGE, MN
1 review
“ABSOLUTELY HORRID PLACE!!!”
1 of 5 stars Reviewed 16 August 2009

WORST HOTEL EVER!!! I stayed a total of 2 nights there and a couple days after returning home I noticed little bumps on my arms, neck and fingers. I went to the doctor and they informed me that not only did I have BED BUGS, but I had SCABIES as well!!! I was completely disgusted!!! I had to spend over $100 for the medicine and doctor's visit. And to make matters worse, they charged our credit card over $200 for "stealing bedding"!!!! This hotel is just absolutely horrid!!!

  • Stayed April 2009, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask LITTLEBITT1820 about Quality Inn
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Maple Shade, NJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Stay Away”
1 of 5 stars Reviewed 7 February 2009

Initially impressed. On checking in, we were asked to call the front desk and tell them if the room met our satisfaction. Well, it wa clean, so we gave it an ok. ( We had 2 rooms). That's where it started to go wrong.
That night, we found the bathroom sink faucet did not change the water temperature and came off in our hand. What's worse, was that the shower temperature was not to be controlled. In one room, the first night, the water was freezing, the next night it was scalding. The other room had the same problem, but the nights were reversed. It gets worse.
The motel boasted of a continental breakfast, my son get himself a cup of coffee, and picked up a creamer next to the thermal caraffe. It was snatched out of his hand by an employee and was told in a thick Russian accent that " Is not for guest". Unbelievable.
In short, don't stay there. Seriously, your not that tired. Drive on.

  • Liked — The spa was ok
  • Disliked — The disrepair of the bathroom, the rudeness of the staff
  • Stayed February 2009, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Additional Information about Quality Inn

  • Comfort Inn Savage
  • Savage Comfort Inn
Address: 4601 West State Route 13, Savage, MN 55378 (Formerly Comfort Inn)
Price range (per night):* INR3,641 - 5,265

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