We checked in only to learn that the pool was down and under construction. This was not a deal breaker for us but the next part was shocking. The humid and hot weather had us craving the a/c. When turned on we realized it did not work. We told the front desk and the girl said she would send maintenance in while we stepped out. Upon arrival we learned it was not fixed. After going to the front desk again the new person on duty looked and the other person did not even write the request for repair in the log book. They never offered us another room because we had the only single bed room left. The offer of 15% off my next stay was denied because I will not return for that kind of disregard to customer service from any hotel chain. Because of the extra humid and hot day our sleep over was not great at all making this Hotel one to remember
- Comfort Inn Savage
- Savage Comfort Inn
