We purchased a crowd cut deal for a one night romantic stay. It was good up until the point where someone entered our room at 4am. We called the front desk and they said that they would send security. Security never arrived...we waited 20 minutes. My husband went to the front desk and they said it was because we were "partially" checked in! What?!!?!? I gave them my credit card, ID and coupon and I was only partially checked in!?!? Upon checking out the next morning, they said it was a computer error. I was super disappointed to have them take my name and number on a sticky note and told that someone would call me on Monday. It's now over two weeks later and I am still playing phone tag with them. DO NOT go here if you are looking for a romantic overnight!!!
- Radisson Roseville
- Roseville Radisson
