We stayed here for 3 nights the weekend before Christmas. There was a lot of noise in the room next door at 4:30 a.m. the first night, but it was quiet the other two. The hotel was not crowded. The location is in the middle of nowhere. It is in an office park and very close to interstate 35. I could hear noise from the interstate, and we were not in a room that backed up to it. We were only there to sleep, so I don't know anything about the amenities. The staff ignored us the whole time which was ok, except at check in. We got there around 10 pm and I had to call out for someone to come to the desk to check us in. The first person who stuck her head out was rude, but the person who finally came out was nice.
I thought the bed was very comfortable, but the bedding was not warm enough for the low temps of Dec. The heat can be adjusted, but I like a cool room with a warm bed for sleeping. There was no heat in the bathroom and it was really cold when getting out of the shower in the mornings. Also no bathroom fan to turn on to alleviate outside noise.
We will go back only because it is the only suite hotel close to where we have family that we visit. BTW...I did get emails requesting comment from the manager and she did respond to my comments. The staff overall could use some training in friendliness and courteous treatment of the guests however. Cleaning crew that we saw in the hall was friendly, but we had requested "no service," so I can't comment on their work. The rooms were extremely clean.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC