The room was large, but dark, and had a bad smell. I suspect that it is a former smoking room. The room was reasonably clean, and the housekeeping woman was friendly and did a good job.
Number of towels provided was minimal (two thin ones for two people). Pillows were very low quality. The water pressure in the shower was extremely low, and the water was barely warm. The wireless internet in the guest rooms was not working, and the desk clerks told me it would not be repaired. There was some weak internet service in the breakfast room. While I was sitting there working on my computer, I could hear the person in charge of the desk training a new employee. She talked about how to use the computers etc., but mainly explained about how to lie to guests when there were any problems or complaints about the rooms. Most of her sentences ended with "because I don't give a sh**." She explained that when someone calls to request a room in which dogs or cats have not stayed, because of allergies, she assigns any room and tells the person it has not had animals in it, when it is not true. "because I don't give a sh**." She talked about how to give a price for a room based on what the person looks like when they walk into the lobby. She said when someone calls to ask to speak to a manager, she always says there is not manager present "because I don't give a sh**it." All of this was very disturbing. I knew that if I complained about problems such as the poor water pressure, the policy would be to tell me some lie about why that's just the way it is. I would never stay there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC