I'm a Platinum member for a reason. I spend a lot of money and I travel alot. I was originally told that there were Upgrades available, but I called the next day and the manager said it wasn't. When I checked in the day after, there was! Not sure if the manger just told me no to be rude. No newspaper were available. I washed my hair, only to find out the dryer was broke. TOTAL disaster because I am African-American and my hair went into a huge afro. I used my rewards points for 2 nights, but front desk guy demanded a credit card because they had me down for one night. I showed him my printed reservation which clearly showed 2 nights. There also was no tub mat: Slippery! Later talked to manager after I returned home. She apologized and returned a portion of my points.
- Holiday Inn Roseville
- Holiday Inn Express Roseville
- Roseville Holiday Inn
