My faith in AmericInn is cracking. This is my second straight poor review of one of their hotels. We picked this hotel while on the road and paid the rate we were quoted over the phone. We wanted something close to the Mall of America and, that was about all we could be happy about.
The stay was okay, but there were several issues. First, the elevator was only partially painted and it looked like my toddler had been hired for the job. It looked really bad. But, that was a precursor for what we found after that. The third floor smelled like a smoldering ash tray. Thankfully, only a little of that seeped into our room. However, the non-smoking whirlpool suite had cigarette burns/marks on the TV, bathtub and several other furnishings.
The carpet was not very clean and, as you can see from the picture I posted, there was an easy chair with a HUGE visible stain over about ½ of its front side. The suite did have a hid-a-bed that was nicer and two mis-matched chairs, one that was quite sticky.
The bath towels were threadbear and thin and the bed spread was old and lacked the crisp look of other AmericInn hotels.
The smell of the room was a bit questionable and the neighborhood not too nice. It is close to the Mall of America and they do have the same amenities (indoor pool, “expanded” breakfast) that other AmericInns have.
It seems to me that AmericInn needs to take a look at some of its aging properties to protect its identity as one of the better Midwestern economy chains in the business.
- Americinn Hotel Richfield
