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Comfort Suites – reviews, photos

2.0 of 5
6440 US 10 West, Ramsey, MN 55303
Hotel amenities
Comfort Suites
Ranked #1 of 1 hotels in Ramsey
4.0 of 5 stars 6 Reviews
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6 reviews from our community

    Trip type
Traveller rating
    2
    3
    0
    1
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Date Rating
MD/DE State Line
Senior Contributor
25 reviews 25 reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
“Exceeded my expectations!”
4 of 5 stars Reviewed 12 February 2010
3
people found this review helpful

Before my stay, I was very hesitant in choosing this hotel. However, I did not have a choice since the Holiday Inn Express near by was almost 20 minutes out of the way. This property is a diamond in the rough. It is located on the side of a state highway and in close proximity to a railroad track, so you will hear trains going by, even during sleepy time. You will find all the neccesary stores Sears,Best Buy, IHOP, Applebees 10 mins away in Andover/Champlin, but not within a walk.

The rooms are very nicely furnished, very clean! There was a little bit of a problem with some ladybugs showing up in the bathroom, but nothing that couldn't be handled with some bug spray.

The staff at this hotel is fantastic! Very attentive to your needs, led by a manager named Fred, who is equally helpful. I had forgotten an item before Christmas and he took it upon himself to mail it to me himself, even calling me to apologize for the delay!

This property far exceeds Choice Hotel standards! I would come back to stay here again in the future!

  • Stayed November 2009, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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White Bear Lake, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Now I know why I usually say at Holiday Inn Express.”
2 of 5 stars Reviewed 30 August 2009
1
person found this review helpful

The bed was extremely hard and uncomfortable. Pillows on the bed were basically travel sized pillows, if you roll over during the night you roll right off the pillow. Stayed in a jacuzzi suite. Filled the Jacuzzi and the water was yellow/orange. Cleared up after a while (maybe the city flushed hydrants close by) there was lots of hair in and around the Jacuzzi from previous guests. The trains were hourly throughout the night, luckily I grew up near a rail-road track and was used to it, can't say the same for my girlfriend that didn't get any sleep because of the trains.

Needless to say, the quality and comfort of the Comfort Suites in Ramsey, MN doesn't compare to the usual of a number of other hotels and chains. I will stick with Holiday Inn from now on.

  • Stayed August 2009, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
slough
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“best guest service in the USA”
5 of 5 stars Reviewed 8 August 2008
1
person found this review helpful

I stayed there on the 4th of August 2008 i had a great stay nice hotel good location very clean, beds were nice pillows were good internet was perfect, but what really stood out was the great guest service the young lady who checked me in Jenney is a credit to hotel guest service industry she was helpfull from the word go she went out of her way to find me a route to the airport print it out mark it write down the instructions and then posted it through my guest room door, now that is what you call going beyond the call of duty.
Its a shame more hotels do not have people like that working for them i will recomend this hotel to anyone.

  • Liked — Guest service
  • Stayed August 2008, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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New Lenox, Illinois
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
“Good location and clean.”
4 of 5 stars Reviewed 29 April 2006
4
people found this review helpful

I stayed at the Comfort Suites on a 3 day business trip. The room was clean and comfortable as well as the public areas. The staff was somewhat helpful. The issue was the direct bill for our company was not set up properly. The hotel denied any wrong doing.The free continental breakfast was O.K The train the other reviewer was complaining about was not an issue. The tracks are across the street and the crossing gate was about a block away. I barely heard the train horns and none of my co-workers said it was an issue.

  • Stayed April 2006, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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A TripAdvisor Member
St. Paul, MN
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Clean and comfortable - Nice experience”
4 of 5 stars Reviewed 28 March 2005
7
people found this review helpful

I stayed at the Comfort Suites in Ramsey, MN last week with my two kids so we could visit with relatives nearby. The hotel is very clean and comfortable. It is only about seven years old, so the decor is very updated. The staff was very nice and helpful. The complimentary breakfast was good with waffles, frenchtoast, muffins, etc. The room was very clean and everything we needed was provided. The pool area was kept very clean and the jacuzzi was clean and large.

My only warning, if you could call it that, is that there is a train that passes at least once per hour about 100 yards from the hotel and blows it's whistle as it passes, all night long. If you are a light sleeper this will likely keep you awake. You could request a room on the backside of the hotel, to help with the noise. The first night I awoke several times. So the second night I wore ear plugs and slept just fine. Otherwise this was a very nice hotel.

Also, lots of shopping and restaurants close by.

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Additional Information about Comfort Suites

  • Comfort Suites Ramsey
  • Ramsey Comfort Suites
Address: 6440 US 10 West, Ramsey, MN 55303
Price range (per night):* INR5,983 - 7,997

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