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AmericInn Lodge & Suites Park Rapids – reviews, photos

1501 1st Street East, Park Rapids, MN 56470
Hotel amenities
AmericInn Lodge & Suites Park Rapids
Ranked #2 of 8 hotels in Park Rapids
4.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    8
    5
    3
    0
    2
Date Rating
Minneapolis, Minnesota
1 review
“Friendly and Very Clean”
5 of 5 stars Reviewed 6 July 2010

My friends and I stayed at the property to attend a wedding over the weekend.

The woman at the front desk had a great big smile on her face when when we arrived. She was very friendly and checked us in quickly. It was nice of her to take time to explain the area and the hotel features. She also let us check in a little earlier then the published time. That was great for letting us get changed for the wedding!

The room was super clean. I'm a Marriott elite card holder, and the room was one of the cleanest I've ever stayed in.

The only issue was the Internet. I'm in computers, so I understand that cement walls and wireless access don't always work the best. I was at the end of the hall too, so I might have been further away from the access point then most. It wasn't that big of an issue though, we were there for pleasure and not business.

It's a nice little property and I will be there again when I visit Park Rapids.

  • Stayed July 2010, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Prairie-Perks about AmericInn Lodge & Suites Park Rapids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Battle Lake, Minnesota
1 review
“What a pleasant stay...just like at home!”
5 of 5 stars Reviewed 5 May 2010

I plan to visit there again.....the desk staff was superb and everyone was so friendly!

  • Stayed March 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ella009 about AmericInn Lodge & Suites Park Rapids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willmar, MN
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Mortified!!!”
1 of 5 stars Reviewed 25 April 2010
1
person found this review helpful

We reserved two rooms for myself and sister (two 55 year old women) and my elderly disabled parents(77 years old). We were attending the funeral of my mother's twin brother. We made three different contacts prior to check in plus check in to confirm a late check out. We asked to be able to stay until 1PM and were told EACH TIME that is would not be a problem at all. The day of the funeral Brittney at the front desk literally ordered us to leave our rooms. When we attempted to explain that we had permission for a late check out, she yelled at us in front of a lobby full of guests. We tried to reason with her but she kept yelling at us "I am not arguing over this." She said we could stay until noon. We tried to explain that we needed a 1PM check out and even offered to move into one room allowing them to clean the other room. She refused but said we could stay if we paid for another night. We then asked for the hotel manager to call us. About 30 minutes later, we received a phone call from Gail, the hotel manager. I answered the phone with "Hello, I guess we have a small issue here." I attempted to explain our situation and she yelled at me to "let me talk." She then went into a tirade of hotel policy and literally scolded me. She told me that if we did not leave the hotel by noon, that "state law says we can be arrested for trespassing." I was mortified.....I could not believe that she would actually say that to two 55 year old women and two 77 year old elderly people who were in town to bury their uncle/brother. In order to say anything on the phone, I finally had to ask "is it my turn to talk now?" Gail would barely allow me to respond. Needless to say, to avoid further stress on an already stressful day, we called two other hotels in town and both were ready and willing to help us out. We packed our bags and left before noon. We are not hotel novices and stay in hotels frequently. NEVER have we been treated so rudely. We have contacted "corporation" in attempt to stop this bullying from these two women. Every other employee in the hotel that we had contact with were wonderful!!!!

  • Stayed April 2010, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask DanoWillmar about AmericInn Lodge & Suites Park Rapids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gail Lockrem, Manager at AmericInn Lodge & Suites Park Rapids, responded to this review
6 May 2010
I am sorry that you feel this way. Due to the fact that we had a full house coming in on the 24th of April we could not give a later check out than 12:00. We did tell you that you could feel free to stay in the lobby or breakfast area and also told you that you could feel free to use the pool. We needed to be able to clean the room and have it ready at the guaranteed check-in time of 3:00 PM. When you asked what we would do if you weren't out of your room at 12:00, I then told you that we would have to have a police escort you out if you wouldn't be willing to leave the room. It was never told to you that we would have you arrested. Again, I apologize for the way that you feel.
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1 review
“Great stay with friendly staff”
5 of 5 stars Reviewed 13 April 2010 via mobile

Nice breakfast with hot items. Luv the 32 lcd tv's and clean rooms. Staff is great here. Thanks for a very nice stay.

  • Stayed April 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pkostelecky about AmericInn Lodge & Suites Park Rapids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Louis Park, MN
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Quiet stay over rainy days”
4 of 5 stars Reviewed 4 October 2009

We stayed in a Queen Suite on a Thursday and Friday night with two-year old twins. The room was clean and spacious. It had a fold out sofa, but we let the twins sleep on a full-size air mattress on the floor which there was plenty of room for. The bathroom was clean and everything worked fine but there were a couple spots where it looked worn. The room was extremely quiet overnight. They were in the process of upgrading TVs and our room had a wide screen, flat TV.

The breakfast was average quality and variety including waffles each day and biscuits and gravy one day and eggs and sausage the other. The breakfast area was small and was nearly full Saturday morning. On Saturday there was a helpful and friendly attendant.

  • Stayed October 2009, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MNKleins about AmericInn Lodge & Suites Park Rapids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about AmericInn Lodge & Suites Park Rapids

1501 1st Street East, Park Rapids, MN 56470
Price range (per night):* INR5,816 - 8,556

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