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Hilton Garden Inn St. Paul/Oakdale – reviews, photos

3.0 of 5
420 Inwood Avenue, Oakdale, MN 55128
Hotel amenities
Hilton Garden Inn St. Paul/Oakdale
Ranked #1 of 3 hotels in Oakdale
4.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    26
    8
    2
    0
    2
Date Rating
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
“HGI is a great chain, this is the worst property in the chain”
1 of 5 stars Reviewed 12 May 2011
1
person found this review helpful

After traveling late, i arrived to find that my king, non-smoking room had been changed to a queen smoking reservation. No comment when i checked in, just let me find it out after i opened the door. Then the desk claimed that i, as an ex-smoker of twenty years, booked the room as a "hotel select" and that they had no other rooms. It is midnight, so i get to stay in the room assigned, but i have already booked another HGI property for the rest of my business trip. I always book this chain, but will post this on our company travel site to avoid this property. Too many other HGI properties in the twin cities to book this one.

Room Tip: Don't book this hotel
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  • Stayed May 2011, travelled on business
    • 1 of 5 stars Service
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Ask trvlconsult about Hilton Garden Inn St. Paul/Oakdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Michigan
Senior Contributor
27 reviews 27 reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
“Nice place, super beds”
5 of 5 stars Reviewed 20 March 2011

I stayed here for one overnight three years ago, and one night last week. The hotel hasn't aged. Very well kept, excellent staff, wonderful beds which have an adjustment on each side for firmness. The only drawback is that the breakfast buffet is $9,95.

  • Stayed March 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 100nitesperyear about Hilton Garden Inn St. Paul/Oakdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koh Tao
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Best Hilton Garden Inn ever”
5 of 5 stars Reviewed 9 January 2011

I use this hotel on a regular basis two time a month. The staff is fantastic the rooms are good, and the hotel is located next to 494/694 and 94. The staff makes every one of my trips a true pleasure. There are many restaurants located in walking distance from the hotel and there are a 18 hole golf corse located 100 yards away.

  • Stayed December 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mattias74 about Hilton Garden Inn St. Paul/Oakdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, MN
Senior Contributor
33 reviews 33 reviews
Reviews in 14 cities Reviews in 14 cities
34 helpful votes 34 helpful votes
“What a great staff and property!!”
5 of 5 stars Reviewed 12 December 2010
1
person found this review helpful

We had a blizzard today in Minnesota. 20 inches of blowing snow. I needed to get a room close by the highway so I could make it into work on time as the side roads were largely impassable. I stayed here and was wowed by the great service and clean rooms and common areas.

From battling through the snow, my car died and needed a tow out and jump. The staff were over the top in helping me out. They even went out to a maintenance garage and got me a full can of gas to see it a little more gas would help my car start. It didn't but the gesture was great.

They kept me company in the lobby while I waited a couple of hours for the tow truck to arrive. Nicer people with a more customer service focused attitude you won't find. I stay at a lot of hotels and I know top notch service when I see it.

The room was large, well laid out, and the bed was very comfortable. When I have people coming into town, I will definitely be putting them up here.

  • Stayed December 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Anthony Leitz, General Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this review
13 December 2010
I am so happy to hear that a bad situation with the weather turned into a pleasant experience at the Hilton Garden Inn! I am really pleased to hear that the staff was so friendly to you during your time with us and I will make sure to pass your kind words along to them! Thanks again for staying with us and have a great day.

Anthony Leitz
General Manager
Hilton Garden Inn Oakdale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Wedding night”
4 of 5 stars Reviewed 20 October 2010

Wedding planner was great. Over night staff was clueless. Online price did not match quote guests were not happy.

  • Stayed August 2010
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hilton Garden Inn St. Paul/Oakdale

  • Hilton Oakdale
  • Hilton Garden Inn Oakdale
  • Oakdale Hilton
Address: 420 Inwood Avenue, Oakdale, MN 55128
Price range (per night):* INR5,760 - 9,227

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