I had an emergency situation and stayed with my son here for a few weeks. The manager, just a perfectly charming, warm, yet hard-working professional woman, instantly took up a knowledgeable favor with my situation that only a 'pro' could...she made me feel safe, and yet...at home away from the comfort of my home. Once when my 5-yr old slept through housekeeping, the hotel manager personally came to my rooom at 5pm as she was on her way home (keys in hand) ...WITH A GENUINE SMILE - and cleaned my room for me. And it was done very well. She refused a tip! When I returned once, without a reservation, I felt so good when the front desk remembered me on-sight and put me in the king-room with the hottub...on a "full night" at a deeply discounted rate....I will always recommend this place.
I never had a problem tipping the housekeeping a LOT every time they came in because my room was CLEAN, and they did a great job every time. If I had a problem with something...nothing comes to mind that's too serious anyway...it was immediately brought to attention and the remedy was always worth the call. The hot breakfast (waffles and sausage), cereal, bagels and fruit, coffee-all-night, juice, muffins, etc!, was the best. They also had a laundry room that could stand to be looked into every once in a while but it was GREAT to be able to go in there anytime and have the privacy and space to do laundry. The pool and hottub area is HUGE with coin-operated games and a pool table.. The living room is very nice with large stuffed sofas and chess tables and a fireplace! I really like it here. Strongly recommended. Another note: I had to drop some personal items in the safe and keep some stuff in the managers office and have a cell phone mailed there which arrived AFTER I left the hotel - they never complained or questioned me about any of it - just kept it all safe and promptly returned it back to me upon demand. My son had fun and I enjoyed the stay there. It's a great spot in Stillwater, MN (literally across the freeway from Stillwater)...close to EVERYTHING! :) have fun!!
