We had reserved a king size room. When we checked in we were given a handicap queen room. We stated thats not what we reserved and they said they knew that but they already gave away all the king rooms. The bedspread was dirty and had holes in it. The shower sprayed water up at the dirty brown ceiling and then dripped back down on you while showering. Really gross. The smoke detector in our room started going off loudly. The desk guy came and shut off but it started again 1/2 hour later. He told us to just push this button when it started; we said no we are not going to do that all night so the desk guy ripped it off the wall. The whirlpool was broken and the breakfast was one of the worst continental I have seen. We were so thirsty when we arrived but their one and only pop machine was sold out. We would not stay here again!

We stayed at the hotel for a week while visiting with family in the area. We stayed in a King bed suite with our three children. I found the lobby welcoming and clean, but was not impressed with the room at all. The living room area in the suite which held the pullout sofa two of my children slept on was very, very warm due to lack of air conditioning. We requested a fan, if available, and received a filthy one covered in two inches of dust. According to the desk staff we were "lucky" to get it, "last one in the building."

Our room had four (thin) pillows for five of us (the desk attendant informed us there were no additional pillows available in the hotel when we asked for another one), no sheet for the pullout couch and cigarette burn holes in the sheets and bedspread that were on the King bed.

The exhaust fan was not working in the bathroom, so showers further heated up the rest of the room. The kitchenette although having a refrigerator and stove had not one fork, spoon, cup, plate or bowl to use in it. (or soap to wash anything you chose to bring in for yourself, anyway) The drink machine in the lobby was out of the order as was the juice dispenser and change machine.

i was also surprised by the fact that depite the notice in our rooms that indicated the hotel's desire to be "green" by cutting down as much as possible on laundering of towels and sheets, all breakfastware and coffee cups for use in the lobby were styrofoam and plastic.

The pool was nice, my kids seemed to enjoy it on the day they used it - the hot tub was broken...

I will go elsewhere next year when we visit MN again.

Stayed for one night...couldn't have the king size room we booked because they had no elevator so got a double queen instead. Other than there being too much furniture (an uneeded recliner) we found the room very very clean and comfortable. Breakfast was ok and overall the stay was great!

Date of review: Feb 20, 2011

How can you credit card be over charged, are you stupid or do you not look at what you signed?, you get a slip to sign if different you don't have to pay. As for your wedding block I can only imagine it was because of high occupancy you just have to take the rooms where you can, are you to fat to walk? "I wasn't given anything I was promised" did you not sleep in a bed, eat some food, looks like you used the pool and tub, looks like you got every thing that I got. "hung up on by the employees" I would to if I had to listen to this annoying complaining! "crappy breakfast" Bet you ate every crumb, "cold hot tub" in my room this was nice and hot, try not skimping and pay up for a better room. "freezing pool" in Minnesota I always find the pools a little on the cool side, every heard of winter? "view from honeymoon suite sucked" I am unaware of any Honeymoon suite but maybe I had not stayed in it I had 2 rooms with whirlpool and fireplace. As for the view Look at T.V. what the hell do you expect, its Minnesota and Oakdale! I also don't think the staf is or allowed to throw parties until any time in the night, in any Hotel I have ever stayed in.