The check in process was a little slow, even with being priority club members. But there was only one girl and a handful of customers. The young lady at the front desk was doing an awesome job and she was very informative. We did get to our poolside room, which had 2 queen beds, non smoking, pet friendly room. The room appeared to be clean but then I checked behind mattress....the Bedskirts, absolutely disgusting...they do need change periodically, freshen up and clean behind mattress, by headboards. Dont always clean the obvious!!! You need to clean and sanitize the nooks, cracks and corners. Please look at pictures. The pool area is very enjoyable and clean. Guest Laundry worked and was close by our room. Hotel was very quiet and peaceful. Other issue I had was the pet fee $ 15.00 A NIGHT on top of a rate of $ 99.00 per night, i could understand a pet fee of $ 15.00 for the entire 3 night stay!!! Pet fees dont really bother me as long as the room is CLEAN!!! Hotels always say its an extra cleaning for havin a pet in there....BALARKY!!!! Overall our stay was very enjoyable and the staff is very pleasant! Would stay here again, but the pet rate would have to be negotiated next time or I will have to inspect room for 110 percent cleanliness
- New Ulm Holiday Inn
