My fiancee and I stayed here for our three year anniversary. Ihad dropped off hings I wanted set up in my room and they did it all. When we walked in thechampagne was on ice and all my candles were lit. They had upgraded us for free due to the specialness of the evening. Room service was great. The bedding was superb, very comfortable. All the staff were extremely kindand helpful. When checkout came, word had traveled fast, the gal told us congratulations on our engagement. It was a fabulous stay!

The sleep number bed didn't work - it was like sleeping on mush. The mgmt's solution was to offer us a cot - NOT acceptable when you are spending a lot of money to have a romantic night out. No other accomodation was offered and I felt that was terrible customer service. Additionally, there was a mouse trap under our bed - thankfully empty. And we could hear the music being piped in for the restaurant until 1:30 in the morning. Never going back. It's sad; it's such a beautiful place.

We were barely greeted when we checked in: no smile, no introduction, no welcome. The hotel is charming - historic. It's location (on Nicollet Island) is lovely. There are great biking/walking paths all around the island along the river. There are a couple restaurants nearby, but we chose to drive to find more selection. The prices at the Inn's restaurant were more than we wanted to pay. Our room was TINY, overlooking the parking lot. It was clean, and that's the best thing I can say about it. We love the quaint exterior and the flowers in window boxes, but we could have had the exterior view for FREE! This was not worth the money we paid for a room.

We enjoyed our time at the Nicollet Island Inn. The building is charming and the location nice. We particularly enjoyed the excellent service and breakfasts at the Inn. Our room was also nice. We did have difficulty with Internet connectivity.