The rooms are nice and the beds are comfortable. However, if your not paying full price or you have a discounted rate the owner, Bill, doesn't want you there. We had a discounted rate and he flat out told me that he didn't want my business. I have never had a hotel tell me they didn't want my money. Bill defiantly needs to learn some customer service skills. My daughter loved the swimming pool so with that in mind I will defiantly have to think about returning here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26 August 2011
Dear Amberhun,
Please, let me apologize as Mr Aho was unaware of recent changes to the Wyndham Employee Discount Program at the time of your reservation, he was only trying to verify details of the new program. Mr Aho takes great pride in having his 21 year award winning property part of the Wyndham family and always enjoys meeting associates from other properties. Again, please let me apologize for this mis-understanding and if you wish to discuss this further, please feel free to contact me directly at the property.
Thank You!
Jim Makowsky
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC