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Hyatt Place Minneapolis/Eden Prairie – reviews, photos

3.0 of 5
11369 Viking Drive, Eden Prairie, MN 55344
Hotel amenities
Hyatt Place Minneapolis/Eden Prairie
Hyatt Place Minneapolis/Eden Prairie
Hyatt Place Minneapolis/Eden Prairie
Hyatt Place Minneapolis/Eden Prairie
Hyatt Place Minneapolis/Eden Prairie
Hyatt Place Minneapolis/Eden Prairie
Ranked #2 of 13 hotels in Eden Prairie
4.0 of 5 stars 64 Reviews
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64 reviews from our community

    Trip type
Traveller rating
    21
    30
    6
    6
    1
Date Rating
Woodridge, Illinois
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Can I live at Hyatt Place?”
5 of 5 stars Reviewed 1 January 2012
2
people found this review helpful

Simply the best service and value in this class.

Hyatt Place always has large clean rooms, with a separate sleeping area which is convenient when traveling with kids.

But let me tell you what they did for my mom. My mom can be a little picky, she went down before my son and I to have some coffee in the morning. She wanted half and half in her coffee, like it really matters, but whatever, she mentioned this to a manager at the desk (he was one of 3 staff members at the desk). So on a Saturday morning, with a lobby full of people eating breakfast, he personally goes to the nearest market and buys her a small container of half and half and returns within 10 minutes. He then gave her the container to store in the fridge in our room for her coffee that evening and the next morning.

Outstanding service from the best chain in the business.

  • Stayed April 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Crushr99 about Hyatt Place Minneapolis/Eden Prairie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steubenville, Ohio
Senior Contributor
34 reviews 34 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Friendly, a home away from home.”
4 of 5 stars Reviewed 28 December 2011
2
people found this review helpful

I am a frequent flyer here and have found the staff to be friendly and generous with "home town tips" on where to go and where to eat and what to do. Overall the loby is small, and more of a central gathering point. It is clean. the breakfast that is incuded with your stay is average-but WELL maintained and replentished. The rooms are comfortable and generous. Business equipped and clean and sure to please.

Room Tip: request the top floor.
See more room tips
  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SiberianHuskyLVR about Hyatt Place Minneapolis/Eden Prairie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Terrible Service!”
1 of 5 stars Reviewed 7 December 2011
1
person found this review helpful

My husband and I had a 2 night reservation at this hotel. We arrived at 1:45 p.m. and were told that check in was at 3:00 and that they had no clean rooms at the moment but to have a seat and that one would be available shortly. After about 15 minutes, they put us in a room right beside the highway. We asked if another room was available due to the noise. They advised that we would have to wait a few minutes for a clean room in another location. We waited for a 1/2 hour!!! We asked to speak to the manager who reaffirmed the 3:00 check in time and gave a non-heartfelt apology. My husband and I are frequent travelers and while we understand the need for a check in time, we also expect hotels to have some flexibility as travelers cannot always adhere to the check in time due to flight arrivals. Needless to say, we checked out the next day into a nearby Marriott Fairfield at 11:00 a.m. (even though their check in time was also later in the day - service there was awesome by the way)!!!! To top it off, I believe I left an article of clothing there. I have left 2 voice mail messages with the housekeeping department of the Hyatt and still have not heard back from them. Really disappointing service for a Hyatt. Won't stay there again.

  • Stayed December 2011, travelled on business
    • 1 of 5 stars Service
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Ask purpleirises about Hyatt Place Minneapolis/Eden Prairie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, Michigan
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Not worth the price!”
2 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

My husband and I staying here a few weekends ago. The breakfast 'cafe' setup is nice but the rooms are a bit shabby. We arrived a little before check-in time and were given a room on the first floor.This room was downright dirty. We complained but waited patiently in the lobby for almost an hour before we were given another room on the sixth floor (clean but also shabby). I need to add that the management did give us two free drink tickets for our trouble. The staff was very nice but seem confused by their computer system which made us a bit uneasy about the accuracy of our bill. The location of this motel is good--very near many restaurants and stores but is so oriented toward the business traveler that we almost felt that those whose stay was not business-oriented were not really valued by the management.

  • Stayed October 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask joannafrancis about Hyatt Place Minneapolis/Eden Prairie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis
Top Contributor
63 reviews 63 reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
“Very nice, stylish hotel in Eden Prairie close to the mall and 494”
4 of 5 stars Reviewed 31 October 2011

Was impressed with the smaller lobby area that is a reception/dining area in the mornings. Warm brown tones with leather syled furniture. Inside the hotel was clean and I would suspect that this has been a remodeled hotel based on the swimming pool that looked a little more dated than the facility. Room had a nice couch area, flat screen TV, fridge, etc. Not as big as some of the other suites I have been in, but very functional and nice. Would stay there again.

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hyatt Place Minneapolis/Eden Prairie

  • Hyatt Place Eden Prairie
  • Hyatt Eden Prairie
  • Eden Prairie Hyatt
Address: 11369 Viking Drive, Eden Prairie, MN 55344
Price range (per night):* INR4,418 - 10,569

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