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Hilton Garden Inn Minneapolis Eden Prairie – reviews, photos

3.0 of 5
6330 Point Chase, Eden Prairie, MN 55344
Hotel amenities
Hilton Garden Inn Minneapolis Eden Prairie
Hilton Garden Inn Minneapolis Eden Prairie
Hilton Garden Inn Minneapolis Eden Prairie
Hilton Garden Inn Minneapolis Eden Prairie
Hilton Garden Inn Minneapolis Eden Prairie
Hilton Garden Inn Minneapolis Eden Prairie
Ranked #1 of 13 hotels in Eden Prairie
4.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    18
    19
    5
    1
    1
Date Rating
Chicago, Illinois
1 review
5 helpful votes 5 helpful votes
“Don't stay here!”
1 of 5 stars Reviewed 22 September 2011
5
people found this review helpful

For the second time of staying here, I didn't get the room type I reserved and was offered no explanation or apology. The breakfast is robbery. Nothing for free, but instead have to pay $11 for anything at their breakfast bar. Thermostats in the room are totally off and do not cycle appropriately. No help from the staff on any issue.

  • Stayed September 2011, travelled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Susan H about Hilton Garden Inn Minneapolis Eden Prairie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prairieklipper, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review
29 September 2011
Dear Valued Guest,

I wanted to apologize for the issues you experienced during your stay at our hotel. I am so sorry that we were unable to accomodate you with the room type you had requested. We try our best when it comes to taking care of all of our guest requests and unfortunately we fell short in this instance.

I also wanted apologize for our breakfast not meeting your expectations. The Hilton Garden Inns do offer a rate that includes breakfast for up to four people in the room, however if you choose not to go with this rate we offer a full All American Breakfast Buffet that includes your beverages, made to order omlettes, pancakes, waffles, potatoes, yogurt, fresh fruit, cereal, pastries, breads, and an assortment of other items. We try to be very competative with our rates on this and if you desire a lighter breakfast we are happy to offer a per item charge that we grant upon request.

Finally, I would like to apologize for the thermostat not working properly in your room. I am not sure what the issue was with this, but I will be certain to bring this to the attention of both our housekeeping and maintenance staff.

Thank you for your business we wish you well with your travels.


Sincerely,

Colin Klipfel
General Manager
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Chicago
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Good Business Hotel”
4 of 5 stars Reviewed 12 September 2011

Good, clean hotel for business. Friendly staff, quiet location. I would definitely stay here again.

  • Stayed August 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask NIDAKY about Hilton Garden Inn Minneapolis Eden Prairie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prairieklipper, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review
14 September 2011
Dear Valued Guest,

We are so pleased that you found our hotel to be clean and that our staff took care of your needs during your stay.

We appreciate your business and hope to see you back soon!

Sincerely,

Colin Klipfel
General Manager
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Midwest USA
Senior Contributor
25 reviews 25 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Fine hotel but allergy trigger”
3 of 5 stars Reviewed 6 September 2011

This is a pretty hotel in a quiet location. Rooms are tasteful, and the beds are exceptionally comfortable. There is a microwave, fridge, and coffeemaker in the room.

The lobby was fine, but something in our room triggered severe hayfever. It didn't seem to be mold or mildew - room was clean. Whatever the trigger was, the experience was miserable.

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SeeAndalucia about Hilton Garden Inn Minneapolis Eden Prairie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prairieklipper, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review
7 September 2011
Dear Valued Guest,

I wanted to thank you for the kind words you shared regarding your recent stay with us. I also am hoping your hay fever is much better where you live. I am not sure what may have triggered this, but this time of the year in Minnesota we have a lot of pollen floating through the air which can result in a lot of allergy reactions.

Thank you so much for your business and we hope that we see you back in our hotel very soon!

Sincerely,

Colin Klipfel
General Manager
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Issaquah, Washington
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Place for Business Travel”
4 of 5 stars Reviewed 1 September 2011

I have stayed at this property several times, and I have been consistently pleased. While the rooms could use a little updating, they are comfortable and clean. The pool and work out room are in good order and have nice extra touches, such as a scale and lots of exercise balls.
The restaurant staff are friendly and welcoming.
The location is a little way off the freeway, so it is very quiet, and there several dining options within 1/2 mile. I would recommend this hotel to anyone looking for a quiet place to stay.

  • Stayed July 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask chiarraim about Hilton Garden Inn Minneapolis Eden Prairie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prairieklipper, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review
7 September 2011
Dear Valued Guest,

I wanted to thank you for the possitive feedback you gave regarding our hotel. We are so pleased that you have become so loyal to our hotel and am thankful that you find our accomodations clean and comfortable.

The next time you stay with us, feel free to introduce yourself to me as I would love an opportunity to meet you and thank you in person for the business you bring to our hotel.

Sincerely,

Colin Klipfel
General Manager
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Small town North Dakota
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“All that you could hope for in a hotel....”
5 of 5 stars Reviewed 31 August 2011
1
person found this review helpful

My husband and I stayed at this hotel during a much needed getaway. We were treated like royalty by the desk clerks, and everyone, from the cleaning lady to the waitress in the dining area, were friendly and helpful. The Sleep Comfort Beds were HEAVEN! Woke up more refreshed and painfree than I have in years! It was quiet and peaceful. All areas of the hotel were clean, and smelled fresh. The furnishings in our spacious room were comfortable and in great condition. The bathroom touches (artisically folded towels and assorted toiletries) were impressive! Loved that we had a refrigerator, coffee maker, and microwave in our room. There was a little "pantry" by the front desk where food, drinks, and necessities could be purchased 24 hours a day. We had gotten a deal in our reservation through a booking website so that the breakfast buffet was included in the room price, but it would be worth the normal price. They had about everything a person could ask for...right down to made-to-order eggs and a breakfast special. We will definitely stay there again next time we go to Chanhassen Dinner Theater!

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dustbunny247 about Hilton Garden Inn Minneapolis Eden Prairie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hilton Garden Inn Minneapolis Eden Prairie

  • Hilton Garden Inn Eden Prairie
  • Hilton Eden Prairie
  • Eden Prairie Hilton
Address: 6330 Point Chase, Eden Prairie, MN 55344
Price range (per night):* INR4,082 - 12,079

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