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TownePlace Suites Minneapolis-St. Paul Airport/Eagan – reviews, photos

2.5 of 5
3615 Crestridge Drive, Eagan, MN 55122
Hotel amenities
TownePlace Suites Minneapolis-St. Paul Airport/Eagan
TownePlace Suites Minneapolis-St. Paul Airport/Eagan
TownePlace Suites Minneapolis-St. Paul Airport/Eagan
TownePlace Suites Minneapolis-St. Paul Airport/Eagan
TownePlace Suites Minneapolis-St. Paul Airport/Eagan
TownePlace Suites Minneapolis-St. Paul Airport/Eagan
Ranked #11 of 15 hotels in Eagan
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    11
    7
    1
    4
    0
Date Rating
Tulsa, Oklahoma
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Close and Accomadating”
5 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

My wife and I stayed at the TownePlace Suites while we visited our family in Inver Grove Heights. The hotel had very good service beginning with the airport shuttle. The airport shuttle operates 24 hours a day to MSP Airport and also operates Mall of America runs between the opening and closing hours of the mall. Just heads up that the hotel is an Airport hotel, so the shuttle may stop at airline crew buildings on the way to Mall of America. Very convenient for any family that has kids or a wife that enjoys shopping. The hotel is an older version of TownePlace Suites, roughly ten years old; but is well-maintained. There is a shopping center nearby (10-minute walk), a Chili's (walking distance), and SuperAmerica gas station (walking distance) near the hotel. The hotel is really nice and I would probably add that to one of my top places to stay in the Twin Cities! Enjoy!!

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask flyboy12684 about TownePlace Suites Minneapolis-St. Paul Airport/Eagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Senior Contributor
29 reviews 29 reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Convenient 'Budget' Suite Hotel”
4 of 5 stars Reviewed 9 September 2011
3
people found this review helpful

Eagan is very convenient to the Airport/Mall of America and St Paul. We usually stay at the Residence Inn a little way up I35 E. However, they had no vacancy for the 3 nights we needed a hotel (Twins/Vikings & State Fair were all on that weekend). TownePlace Suites is at the bottom end of Marriott's suite of suite hotels - no hot breakfast , some properties no in room WiFi (see my review of TownePlace Birmingham, Homewood, AL). This property had in room WiFi and was well kept, the rooms had undergone some updating, kitchen was more than adequate for our needs. Breakfast was cereal, fruit and yogurt etc to take to your room. The rates were reasonable considering that it was a very busy weekend in the Twin Cities (the rate changed during our stay and I had to get creative to get the best rate. If I had booked the 3 nights we stayed as one stay it would have been $119 per night. I booked the weekend special for Saturday & Sunday night for $89 and a separate booking for Monday night at the $119 rate).

The Hotel is very convenient for every kind of chain restaurant and grocery store and also for some reason many many car fixit places. It is a 10 to 15 minute drive to the Airport or the MoA although the hotel and adjacent property has an airport shuttle if needed.

We would definitely stay at the Towneplace Suites again.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
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Ask mspaddler about TownePlace Suites Minneapolis-St. Paul Airport/Eagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, Iowa
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Great, affordable place to stay when you need a two bedroom suite”
5 of 5 stars Reviewed 29 July 2011
2
people found this review helpful

We've stayed twice at the TownePlace Suites in Eagan, most recently in July of 2011. Our experience has been quite good both times. In our most recent stay, the hotel has added a light continental breakfast to the services available with our stay.

We found the beds comfortable and the rooms were very quiet, especially if you request a room on the upper (fourth) floor. Our kids used the small outdoor pool one evening and had a great time.

We enjoyed our stay at the TownePlace Suites in Eagan and will recommend this property to others.

Room Tip: Request a room on the upper floor to keep your stay quiet
See more room tips
  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NotEnoughMaps about TownePlace Suites Minneapolis-St. Paul Airport/Eagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Would not stay again”
2 of 5 stars Reviewed 21 May 2011
2
people found this review helpful

We booked a room here through Hotwire. When we first arrived, my DH went to the front desk to ask for a crib for our 11-month old. The front desk attendant informed him that they didn't have any cribs. When we got up to the room the first thing we noticed was the howling wind. It was mid-40s outside and windy so not weather where you want to have the windows open. I went over to the window to assess the problem and noticed that the window wasn't latched. I tried to latch the window but it wouldn't shut enough to be able to do that. I also noticed on the brochure on the coffee table that stated that Towne Place Suites makes traveling with small children easy by offering cribs. So my husband went back downstairs to the front desk to find out if they could move us to another room where the windows actually shut and to inform the front desk clerk that they were supposed to have cribs.

The clerk said that she would let maintenance know about the window and apologized for not having a crib. She suggested that we use the sofabed for our infant. (Really? How unsafe is that?) My DH asked her when maintenance might be arriving. Tomorrow? he asked. Probably, she said. My DH then asked her to call the SpringHill next door to ask them for a crib (He figured they were owned by the same company since they shared a parking lot and a shuttle van). They had one and brought it over an hour later (we had to go down and get it).

The towels in the bathroom were very thin and dingy and there were only two towels (despite having a queen and a sofabed--there should have been 3 towels).

On the plus side, the shower had good water pressure and the bed was very comfortable.

We were just very surprised at this Marriott property. While we realize that this was a budget Marriott, they pride themselves on customer service. This place is seriously lacking.

  • Stayed May 2011, travelled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ajazz8 about TownePlace Suites Minneapolis-St. Paul Airport/Eagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eureka, WI
1 review
“Large Rooms Need Work”
2 of 5 stars Reviewed 18 September 2010

We stayed from Sept. 17-19th for a weekend from Wisconsin. I was touring colleges and looking for a place by the Mall. This place isn't very close to the mall at all but there is a lot of stores around. We got in our room and loved all of the space, very open layout. We then found the TV remote didn't work, the phone didn't work, and the dresser in one of the bedrooms was too big and going into the doorway blocking it from closing. We called down and they told us that they would send up an "engineer" to fix the TV and remote, and that the dresser was one of the "defects" of the room. (It's not a defects, this idiots measured wrong and they need to order smaller dressers.) The wall and dresser is all beat up from the door banging on it. The "engineer" came and told us that the reason our TV and remote didn't work is because we had a remote in our room from the hotel across the street. He said "you're only staying for 2 days so...." (acting like we didn't need it fixed) and we told him they needed to fix it. He brought us a new flatscreen TV which was a big upgrade from the 20 year old fuzzy thing originally in there. But THIS TIME the volume on the remote and TV didn't work so it is stuck at one level which is kind of loud. When the phone was fixed (apparently the cord was bad) there was messages on it from pervious guests on it.
In all, if you looking for a big room for your family but don't mind situations this hotel is for you. If you want a stressless weekend count this one out!

  • Stayed September 2010, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Travey3 about TownePlace Suites Minneapolis-St. Paul Airport/Eagan
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Additional Information about TownePlace Suites Minneapolis-St. Paul Airport/Eagan

  • Towneplace Suites Eagan
Address: 3615 Crestridge Drive, Eagan, MN 55122
Price range (per night):* INR4,865 - 8,947

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