There were hockey tournaments, figure skating competitions and other events happening, and they hotel staff kept up pretty well. Only two complaints: 1) The pool towels ran out and it took 20 minutes for them to deliver after being called. That's a long time for a little kid to stand there and shiver. 2) There are not enough elevators to accomodate groups that size. We waited a LONG time just for a ride up. It was too many floors to walk up, but we always took the stairs down.

On the positive side, considering how many loud kids were there, our room was pretty quiet and they gave our figure skate club a great group discount. It's nothing fancy, but it was fine for the money.

The lobby of this hotel is spacious and modern- very attractive. The staff was very friendly and courteous. Because of my husbands seminar they were extremely gracious in allowing us early check in and late check out. However, the rooms are in need of some TLC. They were clean, but they were tired. Tub drain not working, dingy bed spread, and the window shades had very noticeable holes in them. This was our second stay in two months and we found the experience to be the same both times.

All the staff was friendly and helpful. We got to check in early and unpack the car. Parking is a little tricky, we were close to start with, went to lunch, then the ramp, went to dinner, parking lot 1/2 a block away and across the street. I was happy the parking was FREE!!
The beds are not worth asking for, they don't work each time and when you do get them to fill up with air and then try to let it back out...... my daughter had to sleep all night on a hard bed at 8 months pregnant! We also had to go down 9 flights of stairs at 4:00 am for the fire alarm that went off on the Sat.night/Sunday morning! (hotel was full of hockey players and families!) We do regret not getting up to the restaurant, we walked around up there Sunday morning and wished we would have checked it out the night before! All the food we saw looked great and the prices were comparable. Yes, you can hear the rooms next to you shower and flush. We did like being able to walk the main street and use the heated indoor skyway, it does take twice as long to walk inside (and confusing) and it is more direct and faster outside. The lobby is funky, no bathroom on the lobby floor though. We enjoyed the stay but I would never pay full price to stay there.

I never complain - and I really love a good deal when I understand the trade-offs. But when it comes to my family, I've learned through this experience it pays to be choosey at the right moments. We ended up at this hotel through priceline. I'm shocked to see, through a little research, that the price for rooms for the weekend after we stayed is 3x - but not surprised that this hotel has to drop their prices at the last minute to fill their old, paint peeling, outdated, tiny, loud, uncomfortable rooms. If you're up for a cheap stay - go right ahead, but be warned - sleep number beds? More like an electronic air mattress with remotes that are out of batteries (not to mention the TV remote which didn't work:)). And if you don't mind getting woken up at any given moment during the night, feel free to stay and listen to the LOUDEST toilet flushing party known to man (maybe this 'attraction' is how they justify the outrageous prices). I got more sleep when my daughter was 2 weeks old. Skip this property regardless of the savings. I feel awful writing a review like this because the staff seemed actually nice. Note: one positive - the fire alarms work, even at 4am.