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Holiday Inn & Suites Duluth Downtown – reviews, photos

3.0 of 5
200 West 1st Street, Duluth, MN 55802
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Holiday Inn & Suites Duluth Downtown
Ranked #12 of 32 hotels in Duluth
3.5 of 5 stars 143 Reviews
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143 reviews from our community

What travellers say about this hotel
  • Canal park(7)
  • Very nice(4)
  • Parking ramp(3)
  • Pool area(3)
  • Rooms suites(3)
Traveller rating
    32
    40
    38
    23
    10
Only show reviews for Family (46) | Couples (30) | Business (33)
Date Rating
Traverse City, Michigan
1 review
“There are better options in Duluth!”
2 of 5 stars Reviewed 11 February 2012

Have stayed in Duluth several times in the last year for business and pleasure. Would never stay here again as there are better options. This place is dated, terrible room service and unsecure/unsafe parking. Was directed to park in nearby lot and told security would provide escort due to unsavory characters in the ramp (in Duluth?). Parked in specific spot as directed by hotel. Upon arrival to my vehicle in he a.m. there was a rude ticket stuck to my window from the Holiday Inn! Met with front desk and asked for manager, but was blown off. Front desk personnel, while apologetic, acted like this has happened before to other customers. All-in-all, this place does not meet up to the standards of a Holiday Inn & Suites and is a disappointment for downtown Duluth.

  • Stayed January 2012, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Meechigan about Holiday Inn & Suites Duluth Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake Naber, Guest Relations Manager at Holiday Inn & Suites Duluth Downtown, responded to this review
14 February 2012
Thank you for your recent stay. I’m very sorry that you did not enjoy your stay with us. I am really troubled by the parking situation you have mentioned above. I would like to get to the bottom of this issue as I have never heard of this before. So, please, if you would like to discuss this further, and I hope you will, please contact me directly at the hotel.

Regards,
Blake Naber
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Amazing Service”
4 of 5 stars Reviewed 5 February 2012 via mobile

My husband and I made a last-minute decision to go out of town for New Year's Eve, and booked this hotel online. We were surprised the room was a decent price given the occasion. The room was overall comfortable and clean, although could use a little bit of an update (bathroom is a bit older looking). I am a poor sleeper so i brought my own pillow from home. The hotel provides a selection of pillows (firm, medium, soft) so I was happy to use theirs and had a good sleep. However when we left the hotel I forgot my own pillow since I had not used it! I wrote them via their website, and not only did they find my pillow but they shipped it back to me for free! What amazing service!!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kcvdb about Holiday Inn & Suites Duluth Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake Naber, Guest Relations Manager at Holiday Inn & Suites Duluth Downtown, responded to this review
7 February 2012
Thank you for your recent stay. I am very glad that you enjoyed your stay and our accommodations. We all know what it feels like to leave behind a belonging from a vacation so I am very happy that we were able to get you your pillow in a timely matter! We hope you enjoyed your last minute trip to Duluth and we hope to see you again on your next visit.

Regards,
Blake Naber
Guest Service Manager
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Minneapolis, MN
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“just o.k”
3 of 5 stars Reviewed 22 January 2012

We have travelled to Duluth often this year since my daughter is attending college in Duluth. Thought we would try the Holiday Inn because it is down town and with the way the weather can turn, we wanted to be able to take the shy walk to get around. It is a decent place to stay, if not the newest. It needs some updating.

Room Tip: choose the lake view, otherwise you will get a view of other dingy buildings...
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake Naber, Guest Relations Manager at Holiday Inn & Suites Duluth Downtown, responded to this review
24 January 2012
Thank you for your recent stay. Our downtown location is great with the Skywalk connection to the DECC and other area attractions and businesses. We hope on your next to trip to visit your daughter you are able to enjoy more amenities and more of what Duluth has to offer. We hope to see you again soon.

Regards,
Blake Naber
Guest Service Manager
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Saint Louis, Missouri
Senior Contributor
27 reviews 27 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Conveniently located, great staff!”
5 of 5 stars Reviewed 19 January 2012

I have stayed at this property several times, and it's always a great experience. The staff is friendly, professional, and always seem to go out of their way to make you feel at home and valued. If you are here for a winter visit the location is a big plus! The skywalk system offers a nice warm way around the city, and there are many shops and restaurants right around the Holiday Inn making it an ideal place to stay. The convention center, bank and movie theater are all just a short walk from the lobby.

The property is clean, comfortable and reasonably priced, and the free internet is fast, even when the hotel has a lot of guests. If you are looking for hassle free accommodations in Duluth, this is it!

Room Tip: Ask for a lakeview room!
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake Naber, Guest Relations Manager at Holiday Inn & Suites Duluth Downtown, responded to this review
24 January 2012
Thank you for recent stay and your loyalty to Holiday Inn Duluth. I am glad that you enjoyed your visit and all the amenities that we offer. It also makes me happy that we consistently provide you with excellent customer service. We hope to see you again on your next visit to Duluth and please feel free to contact me when you are in Duluth so I can thank you in person for your loyalty to Holiday Inn Duluth.

Regards,
Blake Naber
Guest Service Manager
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alaska
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Thank you, Holiday Inn! This is what hospitality is all about.”
4 of 5 stars Reviewed 12 January 2012

We stayed here for a few nights when a family member was in the nearby hospital due to an emergency. Turns out it was also a huge convention weekend in Duluth and rooms were scarce. Somehow, Holiday Inn found us adjoining rooms--supposedly the last in the hotel! We were near the pool, which we did not use but looked clean, bright & fun. The rooms were clean and quiet (even near the pool), the parking garage was convenient, the breakfast was just right and the hotel staff was friendly & helpful (and recommended a great late night restaurant.) All in all, just what we weary, worried, family folks needed.

Room Tip: High floor for views.
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  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask alaskan_itchy-feet about Holiday Inn & Suites Duluth Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blake Naber, Guest Relations Manager at Holiday Inn & Suites Duluth Downtown, responded to this review
17 January 2012
Thank you for recent stay. I’m glad that you enjoyed your stay even under the circumstances of the hospital visit. We hope that on your next visit to Duluth you are able to enjoy our great pools and other amenities and are also able to enjoy all of what Duluth has to offer!

Regards,
Blake Naber
Guest Service Manager
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Additional Information about Holiday Inn & Suites Duluth Downtown

  • Holiday Inn Duluth
  • Duluth Holiday Inn
Address: 200 West 1st Street, Duluth, MN 55802
Price range (per night):* INR6,263 - 14,987

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