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Whitefish Lodge and Suites – reviews, photos

2.5 of 5
14150 Swann Drive, Crosslake, MN 56442
Hotel amenities
Whitefish Lodge and Suites
Whitefish Lodge and Suites
Whitefish Lodge and Suites
Whitefish Lodge and Suites
Whitefish Lodge and Suites
Whitefish Lodge and Suites
Ranked #2 of 4 hotels in Crosslake
4.0 of 5 stars 40 Reviews
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40 reviews from our community

What travellers say about this hotel
  • Pool area(8)
  • Hot tub(3)
  • Very nice(3)
Traveller rating
    24
    7
    3
    3
    3
Only show reviews for Family (12) | Couples (11) | Business (7)
Date Rating
mpls
1 review
“Clean, inviting and great staff”
5 of 5 stars Reviewed 6 March 2011

i came to this hotel for a family reunion in feb. our family i hate to say is quite needy and the front desk along with the rest of the staff was wonderful with all of our questions. there were 2 other groups staying that weekend and i think they were hockey teams. the staff was wonderful about making sure we knew it and making sure they were respectful of our group as well. i appreciate all this facility did for us and we will for surely be back first chance we get. thanks for a great weekend.

  • Stayed February 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gooberguy99 about Whitefish Lodge and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eagan, Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“AMAZING SERVICE - FANTASTIC ACCOMODATIONS”
5 of 5 stars Reviewed 28 February 2011

We had an incredible weekend at the Whitefish Lodge! Thanks in part to the large room that accommodated our family of 5 and the superior staff that took excellent care of our large group. We will definitely be back!

  • Stayed January 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jdjrm10 about Whitefish Lodge and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Awesome customer service”
5 of 5 stars Reviewed 22 February 2011
1
person found this review helpful

My family stays here once per year. We enjoy the cozy atmosphere, friendly staff, great amenities, clean rooms and affordable prices. I would recommend this place to anyone!

  • Stayed February 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ksraph about Whitefish Lodge and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern MN
1 review
2 helpful votes 2 helpful votes
“7 Day Notice!!??”
1 of 5 stars Reviewed 16 February 2011
2
people found this review helpful

I had booked this room on a Sunday for the upcoming Friday. Last night, Tuesday, I was informed that my uncle passed away in a car accident and I needed to make the trip down to be with family for the funeral, leaving tonight. When I called to cancel my reservation, I was told there was a 7 day policy for cancellations, which she told me was stated on my confirmation email. I informed the woman that I had not even booked the room 7 days prior to my expected stay, so how could I possibly give 7 days notice? It is not possible. The response I got?... "Yeah, that happens sometimes". I lost my money I needed to use for gas for this unexpected long travel, and no sincerity or respect form staff AT ALL!!!!!!!! I will never stay here!!!!!

Stayed February 2011, travelled as a couple
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Ask LRH_11 about Whitefish Lodge and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1 review
2 helpful votes 2 helpful votes
“STAY AT YOUR OWN RISK-If you're looking for a hotel & a staff with a lot of ATTITUDE, this is the place!”
1 of 5 stars Reviewed 9 February 2011
2
people found this review helpful

Upon Arrival on Sunday from the Twin Cities with a confirmed reservation, there what is no 1 attending the front desk. U Walk in, press a button and apparently That is when the staff member is paged. We waited a while & checked in and then asked about the restaurant & local activities including a sleigh ride. We were told she would have to get back to us. Pool was filled that morning & still cold. I called down 3 hrs. Later around 7p.m. asking about the restaurants. I was told that the restaurant closed at 9 pm in it was 4 miles away so we needed to get going because the restaurant was not open for business on Mondays. Around midnight I had a slip n fall in the bath tub & call down to the front desk for help but he refused to get me hope or give any assistance. I called down the next morning and again could get no help from the staff. We stayed 1 night & was forced to cut our 3 day stay short to get medical attention and drive back to the twin cities. NO help or assistance was ever offered & ZERO Sympathy/compassion was shown.They denied Anything even happened but NEVER took a statement from either guest staying there.

  • Stayed January 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Whitefish Lodge and Suites

  • Whitefish Hotel Crosslake
Address: 14150 Swann Drive, Crosslake, MN 56442
Price range (per night):* INR5,983 - 9,618

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