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Holiday Inn Express Coon Rapids – reviews, photos

2.5 of 5
9333 Springbrook Dr NW, Coon Rapids, MN 55433
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Holiday Inn Express Coon Rapids
Holiday Inn Express Coon Rapids
Holiday Inn Express Coon Rapids
Holiday Inn Express Coon Rapids
Holiday Inn Express Coon Rapids
Holiday Inn Express Coon Rapids
Ranked #4 of 7 hotels in Coon Rapids
3.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    6
    6
    1
    3
    4
Date Rating
Indiana
Senior Contributor
32 reviews 32 reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
“Decent hotel, poor management”
2 of 5 stars Reviewed 20 April 2012

Average Holiday Inn Express, nothing special. Good breakfast, average room, decent location. I was charged an "Energy Surcharge (TX Inc) $2.00." This was not listed on the reservation, so when I asked the front desk about it, he told me it is just hotel policy. I asked to speak with a manager and was told I could come back or call on Sunday (this was Tuesday morning at checkout). But, the manager was gone until then. Hotels frequently add fees (parking, resort, etc...), but they are disclosed in the reservation. Just adding a fee because you want more money is not acceptable, nor is not having a manager available within a reasonable amount of time. He didn't even offer to have someone call me when they were available.

  • Stayed April 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask IndyTravelerX about Holiday Inn Express Coon Rapids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Coon Rapids, responded to this review
1 June 2012
Dear IndyTravelerX,

Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.

We look forward to hearing back from you soon.

Sincerely,
Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Top Contributor
81 reviews 81 reviews
Reviews in 64 cities Reviews in 64 cities
32 helpful votes 32 helpful votes
“Even better the 2nd time around!!!”
5 of 5 stars Reviewed 16 March 2012
1
person found this review helpful

Very, very pleased with everything. Recpetion staff are wonderful and go out of their way to please the hotel guests and answer every and any question. Clean, spacious rooms...
In short, everything worked at this HIE and I will not hesitate to stay here again and again and again. Keep up the good work!

  • Stayed March 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ILoveIsrl about Holiday Inn Express Coon Rapids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bel Air, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Long Time Running”
5 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

I have used this facility now for approximately 1 year when I visit one of my divisions.
Always quiet and staff makes each visit a pleasant experience.
Workout facility is limited but always available.
Overall a great place to stay and to get a good nights rest.

Room Tip: Light sleeper request 3rd floor but overall a very quiet facility.
See more room tips
  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Charles J about Holiday Inn Express Coon Rapids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SE Minnesota
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Quick family getaway”
5 of 5 stars Reviewed 26 September 2011
1
person found this review helpful

Very nice clean hotel. The king suite suited our 1 couple and sister needs very well. Nice complimentary breakfast and friendly staff. Most comfortable sofa sleeper I have tried. Most have a bar that ends up in the middle of your back. I noted the pool was rather small but since we didn't plan to use it it didn't matter to us. It was very quiet on a late Sept. Saturday night.

  • Stayed September 2011, travelled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 60ishbumpkins about Holiday Inn Express Coon Rapids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great stay and friendly staff”
4 of 5 stars Reviewed 26 July 2011
1
person found this review helpful

Our entire soccer team stayed at this hotel for a full week and we were all very happy with the accommodations. Our boys are tightly supervised with a nightly curfew so the hotel was quiet at night. The rooms were basic and clean with comfortable beds. We had a king suite with a tiny fridge which was a bit of a challenge but the convenience was appreciated.

I had no issues with the wireless at all nor did we experience any issues with the availability of breakfast. The food just kept coming! It was not 5 star but our team of boys sure appreciated it.

The staff were exceptionally accommodating and did everything to ensure our stay was smooth.

The fitness room only has a treadmill and stairmaster so if an on-sight fitness room is important, you will be disappointed. However, there is a great YMCA about 2 minutes down the street and the hotel provides $5 vouchers so you can use the Y for a great daily rate.

Room Tip: try and get ground floor or second floor - elevator is painfully overworked and slow.d
See more room tips
  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask never2latetotravel about Holiday Inn Express Coon Rapids
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Additional Information about Holiday Inn Express Coon Rapids

  • Holiday Inn Coon Rapids
  • Coon Rapids Holiday Inn
Address: 9333 Springbrook Dr NW, Coon Rapids, MN 55433
Price range (per night):* INR5,983 - 7,046

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