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Days Inn & Suites Brooklyn Center – reviews, photos

2.0 of 5
6415 James Circle North, Brooklyn Center, MN 55430
Hotel amenities
Days Inn & Suites Brooklyn Center
Days Inn & Suites Brooklyn Center
Days Inn & Suites Brooklyn Center
Days Inn & Suites Brooklyn Center
Days Inn & Suites Brooklyn Center
Days Inn & Suites Brooklyn Center
3.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
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Date Rating
Davenport, Iowa
1 review
“ABSOLUTELY DISGUSTING”
1 of 5 stars Reviewed 24 July 2011

I'm not a snob about rooms. I'm satisfied with something that looks like any attempt to keep it up has been made and that someone cleans it daily. This was by far the most disgusting stay I've had in the last 20 years of travel. Dirty sheets, streaks of "something" on the dirty walls, big wads of hair in the tub, and the refrigerator was filthy. The two police cars out front finally went away about midnight and someone managed to knock on a door and holler for an hour and a half from 3am without disruption from the staff. First review I've ever written on ANYTHING, and I am still on the road on my trip, but felt it was important that other travelers do not make our mistake.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jdg2130 about Days Inn & Suites Brooklyn Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinnbc, Manager at Days Inn & Suites Brooklyn Center, responded to this review
3 November 2011
We apologize that your experience was less than satisfying. We have addressed your comments with our housekeeping team members and made adjustments to our cleaning procedures.

When issues are reported during the stay, we make sure that a fix is provided right away. However, it is hard to fix a problem after the guest stay.

Again we apologize for the inconvenience and hope that you would give us another chance to show you the same great care that we are known for.

Pam M...Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
minnesota
1 review
“Great value, clean, restful”
3 of 5 stars Reviewed 12 February 2010

Nowadays, with all the horror stories one reads for having stayed at a hotel costing under $50, I have to admit I was worried about cleanliness and bugs. But luckily that's not my story. The staff was friendly, the room was clean, the bathroom was clean, clean sheets, the tv worked, no sign of bugs and no itches the next day. Great value for under 50 bucks.

  • Stayed February 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Bug_free_MN about Days Inn & Suites Brooklyn Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
davenport, iowa
1 review
“What a nightmare!”
2 of 5 stars Reviewed 21 September 2009

I had booked 2 rooms because I am an Days inn employee in davenport, Iowa. So I got a good price. My aunt was getting married so we needed the rooms for twos nights, We had problems when we were on our way up so we were hopeing for an easy no hassle check in and a nice place top sleep. We didn't get that. On arrival my mom and I go in the check in, I have my voucher and everything. Then the guy at the check in desk says he hasn't been working here long and told us that we would need to vouchers, one for each room.

Ok, So after some arguing with the guy I call my manger in davenport and he talks to the guy. The guy at the desk finally agrees after almost an hour to use the same vouvher for both rooms until tommorrow when my manager can fax it.

On the way up, BEWARE OF THE ELEVATOR! The door will shut on you! My mom got the door shut on her and we had a 2 year old with us. NOT SAFE AT ALL! The rooms were suppose to be 2 queens. We got 2 doubles. You ever try to fit two people on a double? Not easy or comfortable. The room had no fridge or microwave to cook anything and we were on a tight budget so another inconvience.

The tv in my room was popping and sparking and the a/c unit in my cousins room didn't work and there was no breeze so it was hot in there.

The breakfast was your usual: waffle maker, cereal, bagels, toast, juice, milk.
So that was fine, nothing wrong there.

Well, I go to the front desk again 30 minutes before we have to leave for the wedding and the guy doesn't know what hes doing either or how to help. He just shrugged his shoulders and said "I don't know how to help you."
Their fax didn't work so we had to send the voucher via email. They got it finally! So that was settled. But the whole time the manager was rude!
She kept saying that they only give 15% off employee rooms and only allow one room. Which is not true at any other Days inn.

This isn't even over with yet. The housekeepers stole! Luckily my room we left the do not disturb sign up so they didn't come in. But my cousins room they didn't and the housekeepers stole from his fiance. 1 pair of jeans and a couple for shirts.

Other then that the wedding was lovely and everything else went fine.

If I worked for this hotel I would be ashamed.

  • Stayed September 2009, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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1 review
“Big Mistake”
2 of 5 stars Reviewed 11 September 2009

Under new management (1 yr). Upon arrival, 1st room lacked working light fixtures and functional air conditioner. Next room had newer air conditioner which did work although the bathroom had very dim lighting with dust encrusted exhaust fan which didn't work. My wife informed me that her queen bed was questionably not clean. I discovered that my bed was possibly not changed also. We voiced our concerns to the manager in the morning expressing a desire to find another room which was in more clean condition. The next room offered had a strong order from cleaning agents plus the air conditioner was ineffective after one hour of operation. We again asked for another room after realizing that our reservation was non-refundable, but felt desperate at this point. We settled for the room where we had slept on dirty linen, but the staff had fixed the bathroom fan and light, plus clean linen for the beds. Also had brought in a refrigerator.
Spent the next four nights tolerating our stay but found the dinning area dirty and lacking simple amenities for the free breakfast that was offered. The manager bordered on being rude when our initial concerns were being voiced, and treated the maid service just as harshly when our accommodations needed to be changed.
Definitely was fooled by the internet web site as the interior/exterior of the building showed considerable wear and tear condition.

  • Stayed August 2009, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Midwest US
Contributor
20 reviews 20 reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“Needs Some Work”
1 of 5 stars Reviewed 25 August 2009

I originally wrote this review on another website after staying at this hotel in 2008. At that time I was not a member of TripAdvisor so I thought I would take the time to transfer it over. Let me simply say this...I wish I would have been a TripAdvisor member prior to booking this place. It would have saved me some grief!

I had to travel to Minneapolis for a graduation and needed a hotel that had a suite (2 rooms) where I could have my kids sleep in a separate room. After looking around a lot, I found the Days Inn (formerly called Baymont Inn) had two of these rooms available and the price was the same as what other hotels charged for a standard room.

The hotel is located right off I-94 so it has very quick access to the interstate and from the outside it looks like a decent place. Inside the hotel was a different story. It's obvoius that the ownership of this hotel has no desire to invest money into cleaning this place up. The room we stayed in was without a doubt the dirtiest hotel room I have every stayed in. The carpet was rippled all over and was stained with a red color. I kept my shoes or socks on the entire time I was in the room and made sure my kids didn't sit on the floor. Next I went to the pull out sofa in the 2nd room to get that ready for my kids. Upon removing the cushions I found numerous old wrappers of various items.

The bathrooms were run down and it appeared that that the hotel recently tried to do some painting in them, but you can't simply cover up a filthy room with a fresh coat of paint and call it good. The ceiling fan in the main bathroom was very loud to the point that you didn't even want to turn on the light in the bathroom because the noise was so annoying.

My brother and his family booked the other suite and they also had problems. They had no clean sheets and their air conditioning unit did not work, that is until my brother tinkered with the wiring.

I booked this hotel unaware it was located in a somewhat rundown section of town. My sister lives near Minneapolis and when I told her where I was staying she was somewhat alarmed. I was simply looking at the price of the room and nothing else. I have learned my lesson.

Bottom line is if you're looking for basically a bed to sleep on for a cheap price, then this is it. However, I couldn't recommend this hotel to anyone I know.

  • Stayed May 2008, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Days Inn & Suites Brooklyn Center

  • Days Inn Brooklyn Center
  • Brooklyn Center Days Inn
Address: 6415 James Circle North, Brooklyn Center, MN 55430
Price range (per night):* INR2,796 - 3,970

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