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Comfort Inn Mall of America – reviews, photos

2.5 of 5
1321 E. 78th St., Bloomington, MN 55425
Hotel amenities
Comfort Inn Mall of America
Comfort Inn Mall of America
Comfort Inn Mall of America
Comfort Inn Mall of America
Comfort Inn Mall of America
Comfort Inn Mall of America
Ranked #33 of 37 hotels in Bloomington
3.0 of 5 stars 76 Reviews
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76 reviews from our community

    Trip type
Traveller rating
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    27
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Date Rating
Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Attempts to Renovate Can't Make Up For Bad Experience”
2 of 5 stars Reviewed 11 February 2012

Not a good experience on many levels. First, the hotel is older and they seem to be in another renovation process. The room I had seems to have been renovated, and it wasn't bad until i twas time to sleep. They had installed new HVAC units, and throughout the entire night mine ran, shut down for a minute or less, and then came back on, waking me up on multiple occasions. Either there was an issue with the heating unit or they installed junk.

They offered a "hot breakfast", which consisted of dried up bacon and sausage and waffle irons that stuck no matter how much anti-stick spray you put on them. I saw that in action and went with the grocery store donuts and frozen bagels. I know not to expect that much at a hotel like this, but the lack of attention to providing a decent meal with decent equipment and the hike to the breakfast room, next to the pool and reeking of chlorine, just added to the crummy night sleep.

I wanted to discuss the heater situation with someone at the front desk, but the two times I was there the lady behind the desk was too busy talking to the hotel's shuttle driver to bother with me, a paying guest.

There is a Courtyard next door and plenty of mid and low priced hotels in the area. Do yourself a favor ad choose one of them instead of this place.

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  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Iowa
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
“Great value for a close stay to the Mall.”
4 of 5 stars Reviewed 9 February 2012

We have stayed at this location twice now. Both times were great. Pleasant staff, they were quick & friendly even though it was busy. Gave us a newly remodeled room when they learned of our awful stay elsewhere. The heater/AC was a little noisy, but the least of our concerns.

Nice having the Outback Steakhouse right on site. We would stay here again.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask twiggizbiz about Comfort Inn Mall of America
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Bed bugs”
1 of 5 stars Reviewed 7 February 2012 via mobile
1
person found this review helpful

bed bugs the lady at the conter treated us rudely there was no hot tub the pool was clorinated way to much

  • Stayed February 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask santannais8 about Comfort Inn Mall of America
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“after half a dozen stays, I might start looking for alternatives”
3 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

LOCATION: 24 hour free shuttle service to the airport, 5 minutes away. I imagine it's about the same distance from Mall of America (and may have a shuttle there too; I don't know), but those wanting to be right next to the Mall should try the Fairfield, as the Comfort Inn's too far to walk. PARKING: You can leave your car in the hotel lot for up to a week if you're flying out of town, and it's only $5 a day after that (assuming, of course, that you do stay there one night). It's a great feature. SERVICE: Not the best on this occasion. Travelling with my daughter, I ordered two queens online, but on arrival they gave me one king (though when I complained they did change it - for two doubles, not queens). ROOM: No complaints. Clean enough, and the beds were comfortable. No fridge or microwave, but we didn't need them. Bathroom had no fan, so it steamed up really fast. WIRELESS: Allegedly free, but couldn't tell as there was no service in our room - which was, admittedly, at the end of a long corridor and far from the lobby. SUMMARY: I've been staying at this hotel every time I fly out of Minneapolis - perhaps six or eight times at least. It's always been OK, and it was OK this time too (especially the free parking). Still, the room mix-up and the lack of wireless and the sense that the hotel is, like the rest of us, just getting old, may mean I look at alternatives next time. Still, the Comfort Inn is OK as far as it goes.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask botafogoblogger about Comfort Inn Mall of America
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MN
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“I'll keep staying here”
4 of 5 stars Reviewed 10 January 2012

Free, convenient shuttle to the airport or the Mall of America. Outback Steakhouse attached. Good beds, fairly quiet. Breakfast was a little better than usual, sausage and microwaved eggs, but fresh doughnuts! The price is very comparable to all of the other airport hotels.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask amismom about Comfort Inn Mall of America
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Additional Information about Comfort Inn Mall of America

  • Comfort Inn Bloomington
  • Bloomington Comfort Inn
  • Comfort Inn Minneapolis
Address: 1321 E. 78th St., Bloomington, MN 55425
Price range (per night):* INR4,793 - 6,966

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