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Doubletree by Hilton Bloomington - Minneapolis South – reviews, photos

3.5 of 5
7800 Normandale Blvd, Bloomington, MN 55439 (Formerly Sheraton Bloomington Hotel Minneapolis South)
Hotel amenities
Doubletree by Hilton Bloomington - Minneapolis South
Ranked #24 of 37 hotels in Bloomington
3.5 of 5 stars 92 Reviews
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92 reviews from our community

    Trip type
Traveller rating
    20
    31
    27
    9
    5
Date Rating
Davenport, Iowa
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Very Nice Hotel- Bartender Not So Much...”
3 of 5 stars Reviewed 6 February 2012

We chose the Doubletree because of the pool, sauna, and hot tub. They were all very nice. The hotel was quite nice as well. There was room service and a restaurant (we didn't use.) I wish they had a few more activities for the kids (maybe a game room or something.) Upon checking in we all recevied warm chocolate chip cookies, which was a nice touch. The pool towels and hotel towels were oversized and very nice. The only part of the hotel I didn't like was the bartender on Friday night. The bar was not that busy, yet he kept us waiting (sitting at the bar) for at least 15 minutes, without even acknowledging our presence. When we finally were served he said very little then. He was definitately lacking in the customer service department. The hotel also had a gift shop and snack bar. It was very pretty and welcoming. I would stay here again if in the Bloomington area.

Room Tip: The poolside cabanas looked fun. Those might be a little noiser though. We were on the 17th floor...
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  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberly Swedberg, Administrative Assistant at Doubletree by Hilton Bloomington - Minneapolis South, responded to this review
8 February 2012
Thank you for taking the time to share your experience. It's wonderful to hear what you enjoyed about our hotel, but are disappointed to hear about the service you received. We strive to make every guest feel welcome and will use your comments to better our service in the future. We're honored to hear that you will stay with us again, and we look forward to welcoming you back and making your stay even more enjoyable next time!
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Esko, MN
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“large hotel with great bones some problems”
3 of 5 stars Reviewed 5 February 2012

I've been to this hotel many times when it was a Sheraton. It is a bit difficult to find your way around at first -- especially the parking lot but it is well appointed with everything you need especially the comfortable beds. We liked the Nine Mile Grille and the bar was a great place to relax with a cocktail. We got a great rate on expedia so we overlooked the shabby chairs in the bar with no springs and dated decor. The excercise facilities are stiil great and it has a nice pool. The walls are paper thin so if that is something that bothers you go elsewhere.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kimberly Swedberg, Administrative Assistant at Doubletree by Hilton Bloomington - Minneapolis South, responded to this review
8 February 2012
We're so pleased to hear you enjoyed the Nine Mile Grill and lounge, exercise facilities and pool. We are happy to share that we have recently begun a $12.5 million renovation to update and refresh our hotel. We appreciate all of your feedback and hope to be able to welcome you back again soon!
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Western, MN
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Very Nice”
4 of 5 stars Reviewed 2 February 2012

We stayed here on our way to the Airport. It was very clean and the beds were comfortable. The bar was great with a wide selection. We were only at the hotel for about 5 hours, but they were very enjoyable.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Liz A about Doubletree by Hilton Bloomington - Minneapolis South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberly Swedberg, Administrative Assistant at Doubletree by Hilton Bloomington - Minneapolis South, responded to this review
3 February 2012
Thank you for sharing your comments. We are honored that you chose us for your recent stay, and we hope your travels bring you safely our way again soon!
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Naperville, Illinois
Senior Contributor
42 reviews 42 reviews
Reviews in 24 cities Reviews in 24 cities
4 helpful votes 4 helpful votes
“Great place to stay”
5 of 5 stars Reviewed 31 January 2012

I have stayed at a lot of hotels in Minn. and this is one of the best. The lobby is large, clean, and tasteful. The executive floor is nice with a lounge for cocktails & breakfast, the rooms are clean, large, and very functional. The excerise room is well appointed, clean, and loaded with machines.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberly Swedberg, Administrative Assistant at Doubletree by Hilton Bloomington - Minneapolis South, responded to this review
3 February 2012
Thank you so much for your comments. We are honored that you enjoyed your stay at our hotel and look forward to welcoming you back again soon!
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Champlin, MN
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Quality bedding but in a hotel that is looking a little tired,”
3 of 5 stars Reviewed 30 January 2012

We only spent one evening so I'm not going to qualify myself as an expert.
The location is ideal for freeway access.
The registration was friendly and always includes Doubletree's warm cookie. The hotel is looking its age and needs some major work. Our room door was flimsy and the walls must be thin because noise was a real problem. Our room had a good view but the window was mostly unusable due to faulty thermopane. The bedding and the flat screen TV were the room's best features.
Don't eat the food. We attended a dinner that was mostly cold and inedible.
Overall, an average to below average experience.

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jblck about Doubletree by Hilton Bloomington - Minneapolis South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberly Swedberg, Administrative Assistant at Doubletree by Hilton Bloomington - Minneapolis South, responded to this review
31 January 2012
Thank you for your comments. We are truly sorry that your room and dinner experience was less than excellent. We have recently begun a $12.5 million renovation of our property and your feedback will also help us improve on our dinner service. We hope you will give us another chance in the future!
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Additional Information about Doubletree by Hilton Bloomington - Minneapolis South

  • Sheraton Bloomington
  • Sheraton Minneapolis
  • Bloomington Sheraton
Address: 7800 Normandale Blvd, Bloomington, MN 55439 (Formerly Sheraton Bloomington Hotel Minneapolis South)
Price range (per night):* INR5,573 - 11,703

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