Stayed here for a weekend visit to the Mall of America. Very pleased. Staff was very friendly and accomodating. Made wife and I feel very comfortable. Stayed in ADA room. Room was well thought out and exceeded all needs for my wife. Bed was comfortable. Hotel was quiet especailly considering we were on the ground floor facing the freeway. Also accomodated our service dog. Breakfast was outstanding with plenty of hot and cold to select from that was fresh, not processed. The business center had all you would need. The free Wi-Fi was seemless and fast. The pool was small but the whirlpool could easily accomodate 12 or more but I don't believe you'd stay here becasue of the pool anyway. But the large whirlpool was relaxing after a hard day of shoppiong at the Mall of America. Mall was only a short distance and easy drive. I'd place this hotel in the top ten of the 50 or so places I stay at each year.

I had never even heard of the Staybridge brand prior to coming across this hotel in the course of a search of Bloomington, MN properties for my recent quick trip to the Mall of America. The photos and guest service/amenity list on the Staybridge website and especially the good reviews here on TA convinced me to pry open my wallet a little wider and book a rate a bit higher than the usual $60-$80 rate with which I was previously comfortable. Despite one initial "bump in the road" getting there, I must say I was not disappointed.
Public areas: The ones I visited were spotless & very tastefully decorated. I did not use the pool or fitness center. The (free!) business center was handy for checking
e-mail (if I owned a laptop I would've either broken it or left it somewhere by now!)
and printing the boarding pass for my flight home. The breakfast was extensive & tasty, the best "included" brekkie I think I have ever experienced. There was a calendar on the fridge showing what their dinner-time offerings were for Mon-Tue-Weds nights in November, and they also looked like they would be good, too. The studio I had was very comfortable and roomy, despite being a bit tight in the toilet-shower WC. Just a couple of points of feedback that keep me from awarding a full 5 stars:
1. No ice in the freezer, and a subsequent search of the entire floor (2nd) revealed no other source. This is a pretty basic item even at cheapo motels, surprised it got
overlooked.
2. If it were up to me, I'd have a glass or two out in open view by the vanity. Hiding
them in the kitchen cabinet is not always intuitive for those of us accustomed to more
standard hotel rooms. Same with the trash can, the second of which was hidden in
the cabinet under the vanity.
3. The shuttle. Thumbs-down on the written info provided on the website. I called from the Mall of America at about 7:45pm and asked for a pick-up. I was asked for
how many there were in my party. Uh, just lil' ol' me. Sorry, you have to wait until the
next scheduled pick-up, 9:45pm. Hmmm, this was a bit curious, as nowhere on the
website did it mention that there was a fixed schedule for pick-ups and drop-offs.
So I hopped in the mini-van of one of the rudest cabbies I have ever encountered,
who argued with me where I wanted to go, and spent $20 to get myself to the hotel.
It was only upon check-in that I finally saw the secret shuttle"schedule." I noted that
I would need the 10am departure to the airport. No one ever said I needed to "book" that in advance, either. I showed up at 9:50am and they "made an exception" and called the guy over from the Hilton Garden Inn next door to get stupid me.
So, I will probably be back, but next time I will call ahead to verify the shuttle, or else
I can plan on giving another $20 or $40 to a cheerful local hack! I know the G.M. is active on TA, and this is not meant to be a slam against what otherwise is a very good hotel, just a few suggestions for improvement.

Spent two nights here while our daughter was visiting! Excellent place to stay. Room was clean and newly decorated. Staff was pretty friendly and welcoming. Did not use maid service during our stay but we were always accomodated with extra towels when asked. Hall carpets were pretty dirty and we hesitated to let our grandson run in his barefeet on them. We were told that they were the next thing to be replaced. The pool was great but the pool room was way too hot...made it very difficult to sit and watch the kids swim. Reported it on Saturday night and it was better on Sunday morning. Overall, a pleasant stay.

This is the third time we have stayed here and always enjoy our stay. We made it a two-family stay this time with our son and his family (4) and us (retired). The most excellent reason to stay is the entire staff-friendly establishment. The morning breakfast buffet is always excellent with a the "director" very efficient, friendly, and "on top-of-everything" attitude. The food is well prepared and very good. The front desk is always friendly and helpful. When we come to Minneapolis, this is where we stay!