Stayed at the Comfort Suites Rapid River Lodge three nights, June 8-10, 2010. Mostly an excellent stay. We stayed in a one bedroom suite with whirlpool tub that was spacious, clean and quiet. A complimentary breakfast bar was served each day, and included hot items such as scrambled eggs and sausage or ham, and waffles, along with the usual items, cereals, toast, juice, fruit, milk and coffee, etc.
The hotel has a small indoor waterpark, with slides, a small lazy river, and zero depth entry play area for small children. It is a great extra value for this hotel.
The employees were helpful, pleasant, and delivered good service.
Good location, both nice sit down restaurants and fast food in walking distance.
So why have I only rated this hotel average? They charge $1.50 per day extra for the safe in the room, and this charge is not disclosed at the time of reservation. And I reserved using the Comfort Suites home site, so no excuse about third parties. The fee is disclosed on the rate sheet you initial when checking in, but I admit I didn't look that close and missed it, not seeing it until the day of checkout. Fees for safes and resort fees and such are very annoying, why not just build the safe charge into the room rate, like this hotel does the free wi-fi, and hot breakfast? Other than this, we enjoyed our stay here, but because of the extra undisclosed charge, would probably stay elsewhere next time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC