The inn is located in a cul-de-sac, along with a few chain hotels. Like some previous reviewers mentioned already, this inn gives you the motel feel, because the ground and second floors are accessible from outside, while the third floor has inside corridor. The room is below average size, and the bathroom is extremely tight spaced. If you are a person of large frame, then this non-typical Fairfield inn is NOT for you! However, contrary to some reviews, the WiFi works in my room.
We booked a room for Saturday night during the Labor Day weekend. After arriving around 5pm, we immediately headed for the outdoor swimming pool. The area was above 90 degrees all day. We went out for dinner at 7pm. An hour later DISASTER struck! A violent storm knocked out the power in the area. We drove back to the hotel to find only some emergency lights were on. The receptionist had a flashlight in hand, but was unable to provide extra ones to the guests. Fortunately we always have one in the car. Because having unpacked already, we decided to go straight to bed knowing that the room would have no A/C or ventilation. We were 99% sure the power would not be restored anytime soon. The only light source was our flashlight. Althought the temp was above 90 the whole day, it cooled off a bit after the storm. Thank God, we survived the night. At 8am, I went down to the office to see if a breakfast would still be served (as advertised). The receptionist said some danish and coffee would be served shortly. At 8:45am, we were ready to check out but still no breakfast! I thought the management would at least do something by buying cereals, fruit juices, muffins, donuts, etc. to make up for all its guests. After consulting with the receptionist, I was told to contact the hotel manager on Tuesday to discuss further. When I did just that, the hotel gladly refunded all our money! Indeed, a very classy act!
I am dissatisfied that the inn has no emergency procedure. It doesn't have a back-up generator, nor has enough flashlights for each guest room.
Overall, the hotel is well-maintained and staff is friendly. We would return next time while in the area. Hopefully, the stay will be an enjoyable one!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC