I have previously stayed at your hotel since July 21, 2008 every 10 out of 13 days and made a reservation each time I left for the following ten(10) days at a certain rate. when I went to checkin the evening of September 1st I was told that the rate had doubled. I immediately attempted to cancel my reservation I had no prior knowledge or notification that the rate would increase and feel that since I have been staying at your hotel since July 21, 2008 at least a courtesy call or email would have been approiate. After cancelling the reservation with penalty of one night at the new rate I made reservations via hotwire and as you know hotwire doesn't tell you what hotel until after you have completed the reservation. I got a reservation at your hotel via hotwire at a lower rate then my previous stays. What was the point of raising the rate when obsivously if you're using hotwire you have difficulty filling your Rooms? To me it doesn't seem even legal to do such a thing.
- Extended Stay Warren
- Warren Extended Stay
