I stayed here one night for business and I won't stay here again unless absolutely necessary. This is the type of Courtyard by Marriott where you potentially can have a very long and inconvenient walk down and around hallways to get to your room from the elevator. Not all Courtyards have this set up. The room was not as clean as what I would have liked it to be and the hotel is in need of updating. I travel all the time for work and this was the first time that I had a bad experience with the housekeeping staff. I accidentally left my wireless mouse in the room on the desk and the hotel did not return it to me. I called after checking out to say that I left the item in the room and they said they would notify housekeeping and that someone would call me. No one called and so I followed up again the next day and had to re explain the situation because they had no record of it. Again, no one returned my call and so finally I called the General Manager and reported the incident to her. I assume that housekeeping just threw the wireless mouse away or kept it one of the two because I was unable to get it back.
- Courtyard Warren
- Warren Courtyard
- Warren Marriott
