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Back to Embassy Suites Hotel Detroit - North / Troy - Auburn Hills

Embassy Suites Hotel Detroit - North / Troy - Auburn Hills – reviews, photos

3.5 of 5
850 Tower Drive, Troy, MI 48098
Hotel amenities
Embassy Suites Hotel Detroit - North / Troy - Auburn Hills
Ranked #3 of 13 hotels in Troy
4.5 of 5 stars 66 Reviews
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66 reviews from our community

    Trip type
Traveller rating
    34
    21
    8
    2
    1
Date Rating
Byron Center, Michigan
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Solid choice in the Detroit area”
4 of 5 stars Reviewed 10 February 2012

We recently spent a weekend night at the Embassy Suites in Troy. I like the Embassy Suites brand, because everything is included. You don't get nickeled and dimed for breakfast, etc.

They have a nice pool and breakfast area. The hotel was conventiently located off of the highway, in what seemed to be a nice, safe, corporate park like setting.

I was not a fan of all of the unruly hockey kids running around, but you could encounter that at any hote on any winter weekend.

Room Tip: Ask for a high floor room to avoid noise from the atrium lobby.
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask loomis50 about Embassy Suites Hotel Detroit - North / Troy - Auburn Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review
21 February 2012
Dear loomis50,

Thank you for your review of your recent stay at our hotel. I was happy to read of your positive feedback and especially your compliments of our breakfast area and that it sounds like you may have anjoyed our swimming pool area also, thank you! Thank you also for your patience and understanding with our hotel being full of 'unruly hockey kids', I appreciate it very much. Thanks for your review and valued business, and we hope to service your lodging needs again soon.

Best regards,

Eric Welch
General Manager
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Huron
Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Excellent Hotel and Staff”
5 of 5 stars Reviewed 6 February 2012

We have stayed at this Hotel on many occasions and never had a problem. The Managers Receptions is great as well as the breakfast!!

The Staff is excellent. The one Staff member Rosa is OUTSTANDING!!she makes everybody welcome she is a breath of fresh air when you have travelled some distance. Thanks for everything.

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask huron-rooster about Embassy Suites Hotel Detroit - North / Troy - Auburn Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review
21 February 2012
Dear huron-rooster,

Thank you very much for your wonderful review of our hotel and Team! I appreciated reading your compliments of the services, hotel amenities and especially your recognizing Rosa for her excellent guest services; she will really enjoy hearing of your positive feedback. Thank you for your loyalty to our property when coming to our area and we look forward to servicing your lodging needs again soon.

Best regards,

Eric Welch
General Manager
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Toronto, Canada
Senior Contributor
30 reviews 30 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Wonderful Hotel!”
5 of 5 stars Reviewed 4 February 2012

Came back to this hotel in December and it is as what I would expect from Embassy. Huge rooms and welcoming staff when you enter the building. It is our third time staying here already and yet we still have no complaints about this hotel. All the necessary facilities are there (i.e., swimming pool, workout room, business room, etc.). Beds are nice and comfortable and rooms were spacious. Although they aren't situated in the best place, it wouldn't matter because the nearest shopping center is approximately 10 minutes away.

Since we went down during the Boxing day weekend, breakfast got really crowded in the mornings but the lounge was big enough to hold everyone in.

Aside from Internet needed to be paid for when you use, there would be nothing that I would need to criticize.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by NightOwl95 for Troy
Ask NightOwl95 about Embassy Suites Hotel Detroit - North / Troy - Auburn Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review
21 February 2012
Dear NightOwl95,

Thank you for another wonderful review for our property - Again! I sincerely thank you for being such an enthusiast for our Excellent hotel, services and Team. Our Team truly enjoys seeing friendly, returning guests, and really appreciate receiving such positive, complimenting feedback from them. I hope that on your next visit with us that we may meet finally so I can personally thank you for all of your valued business and continued loyalty to our property and Embassy Suites Hotel Brand!

Best regards,

Eric Welch
General Manager
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Dayton, Ohio
Top Contributor
70 reviews 70 reviews
Reviews in 45 cities Reviews in 45 cities
41 helpful votes 41 helpful votes
“Very nice hotel”
5 of 5 stars Reviewed 16 January 2012
2
people found this review helpful

Stayed here 2 nights in January 2012. This was my 3rd stay in this excellent hotel. Check in was efficient. All rooms open to a stunning 8-story atrium lobby. Two room suites have a living room and a spacious, separate, quiet, very comfortable bedroom. This is not a new hotel, but they do a very good job of keeping it nice. Towels, beds and bedding were very nice. And this Embassy Suites has the best hotel breakfast I have ever had, with a chef making wonderful omlets to order, great coffees, fresh fruits, everything you could want in the morning.

I stayed here for the Auto Show at Cobo Hall in Downtown Detroit, 20 miles away, but that is a quick 20 minute drive on freeways.

  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by NeilfromDayton for Troy
Ask NeilfromDayton about Embassy Suites Hotel Detroit - North / Troy - Auburn Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTroy, General Manager at Embassy Suites Hotel Detroit - North / Troy - Auburn Hills, responded to this review
21 February 2012
Dear NeilfromDayton,

Thank you very much for a wonderful review of your recent stay with us! Your descriptions of some of the suite amenities, modern décor, and open Atrium setting were gracious and complimenting, thank you. I appreciated reading your compliments and positive experience that you had at breakfast and stating that we "had the best hotel breakfast I ever had" is the exact impression we would like all our guests to have. Thank you for your valued business and loyalty to our property and all of our Hilton Family of Hotels.

Best regards,

Eric Welch
General Manager
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Saginaw, Michigan
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
“Nice Stay near Detroit”
4 of 5 stars Reviewed 2 January 2012
2
people found this review helpful

We attended a play in Downtown Dtetroit and wanted to stay at a hotel near, but not in, the city. The Embassy Suites at Troy/Auburn Hills was a good choice. The room was very nice and the Manager's Reception that evening and breakfast the following morning were good. It's much more quiet than a stay in the city itself and parking is free and safe.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Carla222 about Embassy Suites Hotel Detroit - North / Troy - Auburn Hills
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Additional Information about Embassy Suites Hotel Detroit - North / Troy - Auburn Hills

  • Embassy Suites Troy
  • Troy Embassy Suites
Address: 850 Tower Drive, Troy, MI 48098
Price range (per night):* INR6,075 - 8,917

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