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Great Wolf Lodge – reviews, photos

3.5 of 5
3575 N US Highway 31 S, Traverse City, MI 49684
Hotel amenities
Great Wolf Lodge
Great Wolf Lodge
Great Wolf Lodge
Great Wolf Lodge
Great Wolf Lodge
Great Wolf Lodge
Ranked #16 of 40 hotels in Traverse City
4.0 of 5 stars 325 Reviews
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325 reviews from our community

What travellers say about this hotel
  • Water park(25)
  • Bunk bed(8)
  • Very nice(7)
  • Hot tub(5)
  • Ice cream(4)
  • Little ones(4)
  • Pretty good(4)
  • Own food(4)
  • Family suite(4)
  • Friendly and helpful(3)
Traveller rating
    122
    96
    43
    33
    31
Only show reviews for Family (202) | Couples (3) | Business (5)
Date Rating
1 review
1 helpful vote 1 helpful vote
“Highway robbery”
2 of 5 stars Reviewed 12 February 2012 via mobile
1
person found this review helpful

Took my mom and 2 year old for a quick getaway. Room was mediocre for the 169.99/nt price tag. ( wolf den suite ) Food was outrageous. 23.00 for overcooked ny strip that wasnt edible. Enjoyed fire alarms going off in our room at 6 am which not only woke everyone up but scared the day lights out of my 2 year old. When asked what was going on was given the answer, " false alarm. " Really?! Oh and my son and I brought home a lovely parting gift. The stomach flu. Both my son and I had it. My mom did not, but she also didn't swim. Will not be back. Thanks Great Wolf!

  • Stayed February 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask jkubikmk about Great Wolf Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GWL Management, General Manager at Great Wolf Lodge, responded to this review
5 April 2012
I am sorry to hear about the issues you experienced during your stay.

In regards to price, our pricing is influenced by local competition, availability, demand and the size and cost of living in the metro areas closest to that resort. I apologize that you did not find your trip to be of great value.

As for your other issues, these have been noted and will be shared with my team.

Sincerely,
Chris Ballou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Rapids, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“First Time. Loved it!”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

Went to the Great Wolf Lodge in Traverse City for the first time on February 8. Went with my wife and two daughters - ages 6 & 5. We absolutely loved it. A great mid-winter break. Staff was very friendly. The rooms, water park and entire property were clean and comfortable. We stayed in a Kid Cabin and the girls loved the bunk beds. Yes, it's a bit pricey, but atleast you get two days in the water park with one night's stay. Unlike some of the other reviews I've read, we didn't have any problems with our suite not being ready on time. We showed up at 1:00 and were allowed to check in. But then again, we stayed on a Wednesday night when the resort wasn't full. We'll definitely go back.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JasonT26 about Great Wolf Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essexville, Michigan
1 review
7 helpful votes 7 helpful votes
“Head lice as a parting gift”
3 of 5 stars Reviewed 8 February 2012
7
people found this review helpful

we had a nice weeked with the kids at the lodge, waterpark was nice. worst part of trip was coming home to realize that we brought home head lice. myself and two of four children were infected. first night we arrived, my husband noticed a small bug on one of the pillows we thougth it may be a bed bug but deduced it wasnt. we now know it was a louse. spent the last two weeks doing tons of wash and putting lots of mayo and chemicals in hair. made the trip regrettable, would have been better off staying home for the weekend. management seemed aloof and said they would check the room but has no interest in helping us, other than calling every couple days to "see how we are doing." (not sure what this accomplishes) if they had been apologetic or offered some refund/voucher it would have been nice...will look at avalache bay or kalahari next time.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Sarah H about Great Wolf Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GWL Management, General Manager at Great Wolf Lodge, responded to this review
5 April 2012
I am sorry to hear about the issue you experienced during your stay. As the staff discussed with you, we have strong cleaning procedures at the lodge. I am sorry if there is any confusion.

Please call the lodge directly if you would like to speak about this again. 231-941-3600

Kind Regards,
Chris Ballou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newark
Senior Contributor
25 reviews 25 reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Nice Place for Kids”
3 of 5 stars Reviewed 7 February 2012

Traveled here last summer and the resort was clean and well maintained. Great water park inside and not too crowded. Life guards were pleasant and friendly. Location was close to downtown Traverse so convienient to the resteraunts, etc. Would visit another Great Wolf as well as I think the are pretty organized.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask mariniac about Great Wolf Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houghton, Mi
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Good time just wish there was better communication.”
3 of 5 stars Reviewed 5 February 2012

We went to the Great Wolf Lodge for my daughters birthday. Check-in went well got to the room and it was nice and roomy the issue that we had was there were bugs flying out of the drain in the sink. Also they had quiet hours posted but not really enforced lots of kids running around yelling and knocking on doors. We also ordered a paw pass found it hard to do all the stuff on the pass cause either the attraction opened or closed different times of the day and week very little communication between the gift shop and the front desk. A few times we went to the gift shop and they said go to the desk, went to the desk and they said check with the gift shop, then you ask someone else a question and they would give you another answer.
The waterpark was great as always nice clean water and comfortable. Daughter enjoyed the lily pads and the hot tube.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask captainfunk about Great Wolf Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Great Wolf Lodge

  • Wolf Lodge
  • The Great Wolf Lodge
  • Great Wolf
  • Great Wolf Lodge Traverse City
  • Great Wolf Hotel
  • Great Wolf Lodge Rates
  • Great Wolf Lodge Traverse City Mi
  • Great Lodge Resort Wolf
  • Gerat Lodge Wolf
Address: 3575 N US Highway 31 S, Traverse City, MI 49684
Price range (per night):* INR9,920 - 16,440

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