We stayed here 3 years ago and liked it very much, so we decided to go here again for a special weekend away. We were very disappointed in how run-down it's become. Furniture had holes and white/grey stains, carpeting wasn't vacuumed well, and there was even a puddle of sticky something by the toilet (!!).
The shower curtain rod was halfway out of the wall, doors on cabinets were loose and ready to fall off, etc. etc. Too many things to mention them all, really.
When we went to the hot tub room down the hall, it was obvious it hadn't been cleaned in a LONG time. Grey/dark matter caked on the sides of the tub, for example.
It looks a lot like they've sold the place and are just waiting until the new owners take over and fix everything. It also looks like the maintenance staff was laid off months ago, and the housekeeping staff sees the writing on the wall and doesn't care anymore.
The only positive is that the front desk staff (1 person on a given shift) was very nice and helpful.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC