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Hampton Inn & Suites Sterling Heights – reviews, photos

2.5 of 5
36400 Van Dyke Ave, Sterling Heights, MI 48312
Hotel amenities
Hampton Inn & Suites Sterling Heights
Hampton Inn & Suites Sterling Heights
Hampton Inn & Suites Sterling Heights
Hampton Inn & Suites Sterling Heights
Hampton Inn & Suites Sterling Heights
Hampton Inn & Suites Sterling Heights
4.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    9
    9
    2
    0
    1
Date Rating
Detroit
Top Contributor
56 reviews 56 reviews
Reviews in 29 cities Reviews in 29 cities
42 helpful votes 42 helpful votes
“Very poor service and very poor decision making by staff”
1 of 5 stars Reviewed 10 March 2011

The room and bed were fine. By the parking lot it was obvious that the hotel was not close to capacity. For some reason the desk clerk decided to put me in room 300 which was as far from the lobby as you could get. The clerk also decided it was a great idea to call to see if I was happy with the room. This was about 15 minutes into a much needed nap before tending to business.

Upon my return to the hotel, needing sleep in the worst way, I find a constant roar which seemed to be coming from a roof top mounted heating/cooling/circulation system mounted above my room.

I am sure they would have moved me closer to the lobby if I had made a request. I also think they would have changed my room upon my discovery of the roar from the rooftop. I was tired, actually exhausted. The staff should have known of the problems and never offered that room until all others were filled, and then only with a warning of the location and noise.

I often stay at Hamptons when only looking for a place to crash and find them in general to be very comfortable

Stayed March 2011, travelled solo
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Akron
Senior Contributor
25 reviews 25 reviews
Reviews in 8 cities Reviews in 8 cities
41 helpful votes 41 helpful votes
“Nice Hotel to stay at”
4 of 5 stars Reviewed 7 February 2011
1
person found this review helpful

We stayed at this hotel February 2011 for one night and really enjoyed our stay. The hotel is a newer three level hotel with a nice reception area and a large eating area for the continental breakfast that is served every morning. The room and bathroom was newer and very clean and well kept. The beds were a little stiff but the pillows and blankets were comfy. The room even had a little refrigerator which is very convenient. The only thing we did not like about the room was the noisy heater/air conditioner which was just too loud. Overall, it was a nice stay, though.

  • Stayed February 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask honestreviews40 about Hampton Inn & Suites Sterling Heights
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Toronto
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
“Value and Quality.....”
4 of 5 stars Reviewed 31 March 2010
1
person found this review helpful

One of the 50 plus Hampton Inns I stay at every year and this is one of my favorites. The staff is good, the property is clean and the rooms are nice. If you are going to stay here try and book at least 14 days in advance as rates tend to be significantly lower. The property location is very good, with a Jimmy Johns and Starbucks right out the front door and a 24 hour Meijer right next door. Everything you need in a nice property.

  • Stayed March 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hickory, NC
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“My home away from home”
4 of 5 stars Reviewed 29 January 2010

I've stayed in this hotel so many times that I feel like it's my home away from home. I've stayed in other hotels in the area when forced to and have never been as satisfied. I've even stayed in another hotel for one night when no rooms were available here and changed hotels mid-trip just to be here.
Because I spend so much time traveling, if I were not VERY satisfied on my stay, I would have never gone back.
The staff is excellent and always willing to go the extra mile.
I'd definitely recommend.

  • Stayed October 2009, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Marquette, Mi
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Nice place to stay.”
5 of 5 stars Reviewed 7 September 2009

One adult and 4 teenagers. Room had 2 queens and a sofa bed was just right.. Breakfast was good, rooms were clean, pool area nice, exericise room was nice. Would stay again.

Stayed September 2009, travelled with family
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Additional Information about Hampton Inn & Suites Sterling Heights

  • Hampton Inn Sterling Heights
  • Sterling Heights Hampton Inn
Address: 36400 Van Dyke Ave, Sterling Heights, MI 48312
Price range (per night):* INR5,852 - 8,805

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