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Candlewood Suites Detroit, Southfield – reviews, photos

2.0 of 5
1 Corporate Drive, Southfield, MI 48076
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Candlewood Suites Detroit, Southfield
Candlewood Suites Detroit, Southfield
Candlewood Suites Detroit, Southfield
Candlewood Suites Detroit, Southfield
Candlewood Suites Detroit, Southfield
Candlewood Suites Detroit, Southfield
Ranked #12 of 22 hotels in Southfield
3.5 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    4
    3
    1
    3
    1
Date Rating
South Bend
1 review
“Staff ruined this hotel for me”
2 of 5 stars Reviewed 29 August 2007

I am a platinum member with Holiday Inn and in the past I love staying at Candlewood Suites and so I felt this would be no different. I arrived late after 1230am and the front desk was closed at 11pm. When this happens they have safes available for people like myself and all you need to do is put in last name and hit enter and there is your key. Not this time - there was nothing in any of the safes and NO ONE answered the phone for 25 minutes! The only way I was able to get in and wait for the person to show up was a security guard who was nice. After waiting the time the person finally showed up and was very rude to me. The next moring the manager is there and I tell her about what happened and she is like oh well sorry and said well normally the keys are in the safe but they are not working and the night person is supposed to take the phone with them but didn't - sorry

  • Stayed August 2007
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask tomind about Candlewood Suites Detroit, Southfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, PA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good place to stay”
5 of 5 stars Reviewed 10 July 2007

This was a great place to stay. Close to 696 & 10 (Lodge) & M39 (Southfield) freeways. The room was very clean. The bed was very comfortable. The sheets and bedspread are some sort of special siganture set so they were nice. Quiet. Surrounding neighborhood is OK. I am from this area and was visiting family so I know the area well. To an outsider, the area may seem a bit more sketchy than it actually is. It is in a corporate park area so the hotel is tucked away by the business buildings. One thing to note: because it is a suite, you do not get daily maid service. But you can exchange towels at the front desk. I personally liked the fact no one was in the room when I was gone but I know others like sheets/towels changed daily. If you are looking for clean, comfortable and affordable...this is the place for you.

  • Liked — Quality of Room
  • Disliked — Nothing
  • Stayed June 2007, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Ask Michigan00 about Candlewood Suites Detroit, Southfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Big Apple
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Nice property, nasty staff”
2 of 5 stars Reviewed 17 April 2007

The property is quiet and in a central location. Several problems with the room: the shower curtain was missing and we couldn't shower until one was located - and then we were told we had to go pick it up at the front desk! We requested a smoking room and had a guaranteed reservation but on arrival we were told there were no Smoking rooms left. We were told to go ahead and smoke in a Non-Smoking room! The worst part: at check-in, the clerk told us he could not print out anything that showed the room rate but he said that we'd be given the rate quoted over the phone. Yet when we went to check-out, we were charged a rate $30/night more than what was quoted. This clerk - "Mark," a different person from when we checked in - was shockingly rude: sneared at us, was openly sarcastic, accused us of lying about the rate we were quoted, refused to give his last name. To make matters worse, when the credit card bill arrived, we were charged twice for this stay. I would not return.

  • Liked — Room amenities
  • Disliked — Front desk clerk "Mark"
  • Stayed June 2007, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask FrequentSleeper43 about Candlewood Suites Detroit, Southfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Reviewer
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Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
“Great value for the money!”
4 of 5 stars Reviewed 13 April 2007

My mother, sister, nephrew and myself stayed at this hotel in June of 2006 for three nights. We had the one bedroom suite with a pull out sofa and full kitchen. It was definitely clean, quite and peaceful. The check-in and out process was good. The staff were helpful and professional. I would definitely stay here again! It was also easy to get to as it is just off one of the main highways. As a result, I was able to get to wherever we were going easily and effortlessly. Two of the sites we visited while there was the Detroit Zoo which my nephrew did enjoy. We had a good time. However, visiting the Motown Museum was the highlight of the trip, make sure you visit the museum! The tour was so educational and it gave me the chills being in the same place as legends once recorded and stood! We also went to the Taste Festival in Downtown Detroit. So much food and entertainment! It was cute!

  • Liked — Easy to find, close to attractions.
  • Disliked — Nothing! Everything was good.
  • Stayed April 2007, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CDiva about Candlewood Suites Detroit, Southfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Indianapolis,IN
1 review
5 helpful votes 5 helpful votes
“Good value”
4 of 5 stars Reviewed 25 July 2003
5
people found this review helpful

The hotel is only 5 years old and in great condition. The rooms were clean and the staff was helpful. Also, conveniently located by the highway. Nearby corporate office buildings so the immediate area felt safe. I would stay there again.

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Additional Information about Candlewood Suites Detroit, Southfield

  • Candlewood Suites Southfield
  • Candlewood Southfield
  • Southfield Candlewood
  • Southfield Candlewood Suites
Address: 1 Corporate Drive, Southfield, MI 48076
Price range (per night):* INR3,622 - 4,849

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