We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn – reviews, photos

3.0 of 5
26000 American Drive, Southfield, MI 48034
Hotel amenities
Hilton Garden Inn
Hilton Garden Inn
Hilton Garden Inn
Hilton Garden Inn
Hilton Garden Inn
Hilton Garden Inn
Ranked #4 of 22 hotels in Southfield
4.0 of 5 stars 32 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

32 reviews from our community

    Trip type
Traveller rating
    7
    9
    7
    2
    7
Date Rating
Long Beach, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great, friendly staff, excellent customer service.”
5 of 5 stars Reviewed 20 February 2011

My stay was during a bad winter storm and the office I was visiting was closed due to that for 1 of the day's of my trip. The staff from Manager to cleaners were great, they even opened the restaurant for me at lunch as I had no means of going out to find something to eat. The room was great, the complimentary internet is a reason I book HGI's ahead of other chains, and the microwave n room is a nice touch. Customer service of the highest level!

  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask djp1961 about Hilton Garden Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Chester, Pennsylvania
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Great place, excellent staff.”
5 of 5 stars Reviewed 18 January 2011

I stayed here for a business trip this week and the hotel met all my expectations and needs. Easy to find, about 35 minutes from the airport, extremely friendly staff, good food, comfortable bed, and free Internet. I also received a free bottle of water at check-in and they had free cookies at the desk every evening for the taking.

My room was clean, roomy and had a nice flat screen TV, mini-fridge, microwave and coffeemaker. I loved that the free internet was so easy to use... and the fact that it was FREE! Plenty of towels and toiletries in the bathroom each day. The restaurant had good food and the server was friendly. I also used the business center to print my airline ticket, the only complaint was that the one printer was broken without any sign about it, so I had to move to the other PC.

I'd most certainly stay here again if in the area!

  • Stayed January 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jenncatty about Hilton Garden Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Senior Contributor
32 reviews 32 reviews
Reviews in 21 cities Reviews in 21 cities
91 helpful votes 91 helpful votes
“Meets Expectations”
3 of 5 stars Reviewed 3 October 2010

Just returned from a business stay at the HGI Southfield. I have no complaints and the hotel fully met my expectations. It was easy to find, located near major roadways, about 40 minutes from the airport. Check-in was easy and I was given a small bottle of Fiji water for being a Hilton Honors member (plus coupons for 1 additional bottle for each day of my stay). The plate of cookies and basket of local apples at the front desk were a nice treat.

Room 310 was clean with 2 beds, desk, flat screen tv, mini-fridge, microwave & coffee maker. It is located nearer to the road side of the hotel but noise was not an issue. Connection to the Free wireless internet access was effortless. I think they use some kind of air freshner in the heat/ac unit located under the window because it smelled similar to having my car after taking it to the car wash. Not awful but I could have done without it.

Room service for dinner was prompt and delivered hot. The salad was cold & crisp. Breakfast in the "restaurant" was also fine, consisting of the usual coffee, juices, danish, yogurt, fruit, toast, cereal, oatmeal, eggs, omelettes etc. The staff was very friendly.

  • Stayed September 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask San Diego is best about Hilton Garden Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
“Great Hotel, Clean, Friendly staff, and Great food!”
5 of 5 stars Reviewed 4 September 2010

I travel frequently for business and I've stayed at this location a couple of times. Each time my experience was enjoyable. The rooms are clean and the staff is very friendly and accommodating. The breakfast and dinner service were exceptional. The lounge area was warm and inviting. I would highly reccomend this hotel to any business or leisure traveler.

  • Stayed July 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask angelkisses1403 about Hilton Garden Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
“Beware: Bed Bugs”
2 of 5 stars Reviewed 29 July 2010
2
people found this review helpful

Stayed at this hotel for 3 nights. 5th floor room. Upon leaving I noticed bed bug bites! I'd post the pictures, but I feel they're pretty graphic. Stay Away!

  • Stayed July 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask HotelElite about Hilton Garden Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hilton Garden Inn also viewed

The Westin Southfield Detroit
4 of 5 stars 180 Reviews
Southfield, MI
Show Prices ABS:HotelCheckRates-d90186?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
SpringHill Suites Detroit Southfield
3.5 of 5 stars 40 Reviews
Southfield, MI
Show Prices ABS:HotelCheckRates-d279269?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Detroit Marriott Southfield
3.5 of 5 stars 70 Reviews
Southfield, MI
Show Prices ABS:HotelCheckRates-d90183?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 22 hotels in Southfield, ranked by popularity »

Been to Hilton Garden Inn? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Garden Inn

  • Hilton Garden Inn Southfield
  • Hilton Southfield
  • Southfield Hilton Garden Inn
Address: 26000 American Drive, Southfield, MI 48034
Price range (per night):* INR4,793 - 6,632

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Garden Inn
Show the lowest price for this hotel (from our partners)
Show Prices