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Hilton Garden Inn – reviews, photos

3.0 of 5
26000 American Drive, Southfield, MI 48034
Hotel amenities
Hilton Garden Inn
Hilton Garden Inn
Hilton Garden Inn
Hilton Garden Inn
Hilton Garden Inn
Hilton Garden Inn
Ranked #4 of 22 hotels in Southfield
4.0 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
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    9
    7
    2
    7
Date Rating
Columbus, Ohio
2 reviews
“Decent value but...”
3 of 5 stars Reviewed 7 September 2011

Have stayed at this hotel often over the last couple of years. Recently the amenities seem to be experiencing cut backs... I stay at the Hilton Garden due to the firmness adjustments you can make to the beds. The last two rooms I have stayed in have not had the special mattress that they advertise. They have been replaced with what appears to be an inexpensive type mattress. Springs bulge out from the sides???
The restaurant has been "out of that" several times in the last few months. With the food, common beer, wines, and liquors. The staff used to be happy and always smiling. They are friendly, but one can feel that they are not too happy anymore.
This was my favorite hotel, what happened to it?

Room Tip: Highway is on two sides of this hotel but not a bother. Front facing rooms are the most quiet.
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  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Ron C about Hilton Garden Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Pleasant surprise!”
4 of 5 stars Reviewed 10 August 2011 via mobile

I had low expectations due to all of the negative reviews but I like this hotel. It's decorated nicely the rooms are clean and free Internet!!! Great hotel for business. It even has a fridge and a microwave!

  • Stayed August 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Tidy and Friendly Business Hotel”
4 of 5 stars Reviewed 10 May 2011

We stayed here on a business trip for two nights. The staff were very cheerful and friendly. No breakfast room service but great buffet and will cook eggs to order. Room was updated, clean and comfortable. Friendly bar at night was perfect. Nice little lobby for budget hotel. We had a great corporate rate. Will use to this place when we are in this area.

Stayed April 2011, travelled on business
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Ask Raymundo4855 about Hilton Garden Inn
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Long Beach, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great, friendly staff, excellent customer service.”
5 of 5 stars Reviewed 20 February 2011

My stay was during a bad winter storm and the office I was visiting was closed due to that for 1 of the day's of my trip. The staff from Manager to cleaners were great, they even opened the restaurant for me at lunch as I had no means of going out to find something to eat. The room was great, the complimentary internet is a reason I book HGI's ahead of other chains, and the microwave n room is a nice touch. Customer service of the highest level!

  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask djp1961 about Hilton Garden Inn
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West Chester, Pennsylvania
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Great place, excellent staff.”
5 of 5 stars Reviewed 18 January 2011

I stayed here for a business trip this week and the hotel met all my expectations and needs. Easy to find, about 35 minutes from the airport, extremely friendly staff, good food, comfortable bed, and free Internet. I also received a free bottle of water at check-in and they had free cookies at the desk every evening for the taking.

My room was clean, roomy and had a nice flat screen TV, mini-fridge, microwave and coffeemaker. I loved that the free internet was so easy to use... and the fact that it was FREE! Plenty of towels and toiletries in the bathroom each day. The restaurant had good food and the server was friendly. I also used the business center to print my airline ticket, the only complaint was that the one printer was broken without any sign about it, so I had to move to the other PC.

I'd most certainly stay here again if in the area!

  • Stayed January 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jenncatty about Hilton Garden Inn
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Additional Information about Hilton Garden Inn

  • Hilton Garden Inn Southfield
  • Hilton Southfield
  • Southfield Hilton Garden Inn
Address: 26000 American Drive, Southfield, MI 48034
Price range (per night):* INR4,793 - 6,632

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