The staff is very nice, the rooms are too, with only minor repairs needed here and there. We had a good weeknight stay, but everything changed at Friday check-in. Locals who wanted to party invited so many visitors that the pool and spa were jam-packed all weekend from an hour after opening to an hour before close, when the majority of them left for the parking lot, clearing out 5-6 cars at a time which never returned. Others had very loud parties in the room, and the soundproofing is poor-- but they were so loud, every word was heard distinctly in from the hallway and the unchecked screaming and shouting gave me concern that I had booked a safe hotel. (I had neglected to notice the bulletproof glass and the need to buzz-in if you wanted to come through the front door after hours....) A call to the desk did quiet this, and the parking lot emptied again, but the safety concerns remained as the guests expressed their hostility toward me the next day. The staff couldn't keep up with breakfast on Sunday and the trays were not refilled. The pool was closed-down on Sunday.. with all the people who'd been there and the couple who decided to use the whrilpool for erotic pleasure and display, I wasn't too surprised-- but at least the management is right on top of cleaning it up for the Monday business traveler....
- Southfield Comfort Suites
