We stayed in the guest house and were delighted with the charm and ambiance of the room! It was very cute and very clean, for being an older building. The grounds seemed un kept and not nearly as pretty as in the photos. The fountain in the little pond was never on. Also, our greeting seemed rather odd. Had to press a buzzer to have someone greet us. Ginger finally came out, said hello, and went to "get the key", but never came back. Saw her about 60 seconds. Then the Inn Keeper showed up, rattled off some local restaraunts and scurried off. Unlike many other B&B's and apparently what used to happen here prior to 2011, there was no food, ie cheese or crackers or fruit, but rather 1" little brownie bites, but only in the main house. It would have been nice to have something in the guest house kitchenette. For breakfast, we were told we could not eat at the main house on the porch, but would be brought a 4 course breakfast to our room. We were brought a rather untasty bit of food, egg/sausage casserole, banana bread, 4 pieces of fried potatoe,in a styrofoam box (toxins are released when styrofoam is heated), brown soggie pears, and orange juice. Stepped out of our room in the morning and were greeted to the sight and smell of someone cleaning fish in the kitchentte! Finally, we had housekeeping come to clean our room about 2 hours before check out saying she was told we were gone. Good thing we liked the room so much and didn't mind just being on our own.
Room Tip: If you want a real breakfast, don't stay in the guest house.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 September 2011
We appreciate very much when our guests take time to share their experiences at Martha's Vineyard and offer feedback to others who may be considering a stay at our bed and breakfast. We understand that not everyone will have the same experience or enjoy our property and hospitality. We do hope however that when they share their thoughts that they will do so accurately with other guests. This guest reports that they had to ring a "buzzer" and Ginger finally "came out." Lou & I live in the back quarter of the home and have a welcome sign on the front desk to alert us when our guests have arrived, when they ring the bell we immediately greet them in the front foyer. We introduce ourselves and welcome them to Martha's Vineyard, our home. We also use our innkeeper to assist us with check-ins, she gives the guest a tour of the home, shows them where they will find afternoon refreshments, offers restaurant suggestions, and walks the guest to their room to get them settled in.
Afternoon refreshments are set out at 4pm and always consist of at least 3 items along with a beverage, they are set up in the dining room of the main house so that we can have a chance to see our guests and chat with them as they come and go for their afternoon snack and to make sure that they are adequately supplied. Also provided in the guesthouse kitchenette is popcorn and hot chocolate for evening movie watching.
Guests who reserve accomodations in the guesthouse generally do so because they like the idea of having breakfast delivered to the room, a feature which most B&B's do not offer. During the warmer weather months when we are serving breakfast on the veranda, guests are always welcomed from the guesthouse, and never told that they "can not." Several guests from the guesthouse enjoyed breakfast on the veranda that particular weekend. While breakfast is delivered hot from the oven, in a picnic basket (using sytrofoam containers) there is a wonderful bedtray set with dishes, silverware, coffee mugs, juice glasses, and cloth napkins in each room of the guesthouse for guests to enjoy their breakfast on.
We are glad that this guest enjoyed their room and found it clean and comfortable, our housekeeping staff does an excellent job and takes pride in their work. "Cozy & Relaxing."
We did have a guest who took a charter fishing trip with his wife and cleaned a fish in the guesthouse kitchenette, lesson learned - probably not a good idea. Trying to accomodate one guest, not a good experience for another.
We wish that this guest would have shared their disapointment while they were with us so that we could have addressed it with them personally.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
