the rooms are beautiful and very clean... with comfy beds and a nice wet bar.
however, we did not feel at all like "guests". even the dingiest motel will offer bottled water (considering the green initiatives, i would have been pleased with purified water in the mini-fridge), whereas RRI had nothing in the fridge except some cream for the coffee and a small nalgene bottle of orange juice. where is the fresh fruit, where is the fresh squeezed orange juice in a nice glass pitcher, where are the fresh flowers on the bedside table??? this inn was missing all of the special (small) touches that guests desire.
we were greeted with absolutely nothing. no wine, cheese, fruit - as the other people have mentioned... assuming this is because we only stayed one night. but considering the $250 price tag, i figured there had to be some indulgence included.
i awoke in the morning, ready for my great breakfast... i opened the door expecting a cute serving tray with local pastries, fresh fruit, orange juice, and a single flower. but instead found two tupperware containers with a muffin inside each. (i wish i was joking, but that is exactly what was happened). unfortunately, that is not considered breakfast for two full-grown adults... so after spending the $250 on the room, we again had to head up the road to pay $30 for a real meal.
too bad because i had really high hopes for this inn. please start treating your company as true "guests" and not just an afterthought. i certainly will not be back and would never recommend this place to a friend.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 May 2011
We are concerned that Rabbit Run Inn did not meet the expectations of these guests.
It is always our top priority to make our guests comfortable and to ensure that their stay with us is memorable. We regret that we did not know of their concerns while they were staying at the inn.
Bottled water is not placed in the rooms since we found out that most water bottles, even when recycled, are never remanufactured. Our local tap water is quite safe and meets Michigan’s water standards. Our guests’ morning orange juice is served in washable containers for the same reason. These are only a few of our environmental initiatives. As we are a green lodging, we are very sensitive to reducing our carbon footprint and every year are adding to our initiatives.
The local wine, cheese and fruit basket is offered for a stay of two nights or more and our breakfast is continental. We apologize to our guests, who stayed one night, that this was not clear to them on our website and when they reserved their room.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC