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Wickwood Inn – reviews, photos


510 Butler Street, Saugatuck, MI 49453
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53% Recommend
3.5 of 5 stars 54 reviews
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Wickwood form chic to shabby

Wickwood Inn

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2 of 5 stars
skywalkerdog   3 contributions
detroit, mi
26 Oct 2009 | Trip type: Couples

My husband and I just returned from Wickwood Inn for the weekend. We had stayed here about 4 years ago. Things have really taken a turn for the worst. We paid $378 a night and the room had the worst bed in it. I kept rolling into the center and woke up with a back pain. The carpet had large bumps in it where it had stretched out, there was a large burn hole in the foot stool and mold on the grout in the bathroom. The chairs in the room had seen better days and if you where a large person you would not have fit in them. The Inn's carpet in the hallways was thread barren. I can say the breakfast was good but when we can in from dinner at 9:30 the cookies were all gone and there is not help available at that time of the day. All in all Wickwood is a disappointment and has seen better days. It was way to much to pay for the service and accommodations.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Age group 50_64
  • Member since 05 June 2006
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Better than expected ... charming Provencal B&B for Foodies

Wickwood Inn

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4 of 5 stars
oliviaevents   3 contributions
Delray Beach, FL
10 Aug 2009 | Trip type: Couples

Despite the harsh criticism regarding the F&B offerings, I was pleasantly surprised. Perhaps too many guests are thinking "buffet" rather than "gourmet" when it comes to dining with the Wickwood Inn, but I appreciated the creativity, simplicity and the Provencal approach to their offerings.

Gretchen, the Inn Keeper was pleasant and was with us during our entire stay. Beautiful garden, outdoor patio & grounds. When encountering proplems, they were quickly attended to.

I did read the advance warnings about our room selection and have to agree they were totally accurate. We booked 6 months early and STILL had last pick. Dark, damp and uncomfortably small (The Swiss Cottage). . . disappointing because all of the other rooms were beautiful (except maybe the Lodge). My husband who is 6'0 and 200 lbs had a really hard time getting himself into the bathroom and actually closing the door. I would strongly suggest that the Swiss Cottage be refurbished with smaller fixtures and lamps, change of wall color to a lighter shade, & fresh florals (like lavender or rosemary) rather than the fake plants that are in their now. Need to improve floor lighting ASAP.

My husband and I agreed that if we were in any other room, that we would have felt "price - value" for the money. If we do return, we will book well in advance to get our preferred space.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Age group 25_34
  • Member since 10 August 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Terribly Disappointing!

Wickwood Inn

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2 of 5 stars
Rottmom71   2 contributions
Chicago area
3 Aug 2009 | Trip type: Couples
1
person found this review helpful

My husband and I recently booked a night’s stay at the Wickwood Inn., for our first visit to Saugatuck. Based on the info found on the Inn’s website, we were very excited to arrive there. The grounds were pretty and the public areas of the home were fine (not luxurious but ok). The hostess who greeted us was friendly and very nice. We had expected great luxury and hospitality, especially considering the price we paid for the room ($300).

What we found was a tiny, cramped room with a ridiculously small bathroom and closet. The water pressure and lighting in the shower were very poor. The entire room smelled of mildew, which aggravated my allergies and made for a miserable night’s sleep. There was not enough space in the room to open our luggage, nor was the closet large enough to hold it, so we had to trip around the suitcase during our stay. The rug on the floor was worn through in several places. This may seem minor, but when you’re paying premium prices, there should be a decent rug on the floor, and a luggage rack.

The abundant amounts of food around every corner--so glowingly described on the website--were in actuality small cookies, a cracker or two, and a strange snack mix from a jar. Hors d’oeuvres in the evening consisted of some cheeses, fruit, a couple of dips and crackers, and white wine. There were two different types of gazpacho served in shot glasses as well. I consider myself to have a varied palate, but the gazpacho left me nearly physically ill. It just didn’t taste right. Breakfast the following morning was good. There was an egg and onion strata, fresh fruit, yogurts, ham, pastries, and juices. Still, it was served buffet style, which I have never encountered before at any B&B I’ve stayed in. Who wants to belly up to the buffet in a supposedly romantic B&B?

Based on this experience, I will not be returning to the Wickwood Inn. It’s my belief after talking with some other guests, that the positive reputation has been going downhill somewhat in recent years, as the owners have paid less and less attention to the business. It’s a shame, but for the money, I’d suggest you stay somewhere else!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Member since 03 August 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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This is the only place to stay in Saugatuck!!

Wickwood Inn

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5 of 5 stars
spoiledtravelers1   1 contribution
Sarasota, FL
1 Aug 2009 | Trip type: Couples

Don't even think twice about this bed and breakfast. If you want to be spoiled with phenomenal food and service this is THE PLACE! We enjoyed the hor dourve hour daily and couldn't wait to see what gourmet breakfast creation awaited us each morning. Perfect location.. right in the heart of town, and only 1 block to the lakefront. We traveled all the way from Florida to stay here, and wish we could do it monthly, just to escape reality and be pampered! Don't even think twice about staying here!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Member since 01 August 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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A perfect anniversary

Wickwood Inn

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5 of 5 stars
skimamma   1 contribution
nh
19 Jul 2009 | Trip type: Couples

I wanted to write about the wonderful time I had with my husband at the Wickwood Inn. This was the first time we had visited the Inn and we are already planning on coming back again next year. From the moment we walked in the door the ambiance was so inviting we knew we made the right choice in staying here. We choose to stay in the Christy Room and felt like we were in a dream with all the luxury in it. The staff made sure everything was perfect for us and went beyond the call of duty to make our anniversary very special. The food that we ate while we were there was nothing short of fabulous! My husband still talks about the amazing breakfasts we had and the special treats that melted in our mouths. We spent our time walking around town and enjoying all the sights and enjoyed the cocktail hour at the Inn. Everything about the Inn makes me think of our travels in Europe and how even then nothing compared to the decor, the elegance, and hospitality that we found at Wickwood. Several of our friends plan on staying at the Inn for their next escape. Thank you so much Julee and Bill for making this visit and our anniversary one we will always remember.

  • Date of stay May 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Age group 35_49
  • Member since 17 September 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Wickwood Inn Address

510 Butler Street, Saugatuck, MI 49453
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