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Maplewood Hotel – reviews, photos

428 Butler St, Saugatuck, MI 49453
Hotel amenities
Maplewood Hotel
Maplewood Hotel
Maplewood Hotel
Maplewood Hotel
Maplewood Hotel
Maplewood Hotel
Ranked #3 of 23 Saugatuck B&B and Inns
4.5 of 5 stars 36 Reviews
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36 reviews from our community

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Traveller rating
    21
    6
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    1
    5
Date Rating
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
“Never again”
1 of 5 stars Reviewed 20 September 2010
1
person found this review helpful

Maplewood is kinda like a bad date. You want to liker her, she's kinda cute but in the end you're just left wondering what da huh?

We've been there four times, three experiences were bad.

The first time we were given a room Cynthia (the evening desk clerk) described as her "personal favorite." The sink instead of being in the bathroom, was on the opposite side of the room. This wasn't as bad as it might sound because the room was a tiny as a closet. But, it did make proper toilet hygiene a challenge in the middle of the night. We asked for a different room. "Sorry. You're screwed, pal. We're booked. It's an old inn, it has its quirks. Deal with it."

Okay, next time we called and asked for a room with all the plumbing fixtures in the bathroom. Amazingly enough, this room as even smaller than before. There wasn't even enough floor space to put down two overnight bags (the ones that look like gym bags). I wish I was making this up.

We figured we'd be smarter next time. Sunday afternoon, when all the rooms were open, we searched out one that we liked (one in the front, I think 208). And when we came back a few months later, we had a very pleasant stay.

And just last weekend we took an extraordinarily expensive suite. The last room they had available. What they heck, we figured We've been workin' our butts off. We deserve a little classy R&R. We arrive to a nice room, but the &%#^#$ bathroom door doesn't shut. Not even close to shutting. And by the look of the door, it hasn't shut properly in years. We asked for it to be repaired. We asked to get moved. Same story. "Sorry pal, take a hike. Nothing we can do. It's an old hotel, blah, blah, blah".

Now I'm not the best carpenter, but that was a 1/2 hour job. I was almost tempted to buy a plane and fix it myself.

When checking out, my wife let 'em know our disappointment. How they really ruined a weekend to which we'd been really looking forward . The clerk took $50 off a $500 bill. I wanted to throw it at her. They don't get it. That's insulting. My wife? She's the practical one. She took the money.

  • Stayed September 2010, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TinkerEversChance about Maplewood Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockford,IL
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Very Nice, Great Location”
4 of 5 stars Reviewed 21 July 2010

We discovered this place on a recent "where the road takes us" road trip and were fortunate enough to walk in & get their last room for the night. As it was late we got a discounted rate ($115!! - usually $175 I think). Cynthia showed us the B&B and was very gracious. It is my first experience at a Bed & Breakfast so I have nothing to compare it to. But breakfast was delicious (baked french toast, sausage, fruit, cereal, yogurt, etc..) Location was unbeatable, close to marina, shops and restaurants of Saugatuck.

Bedroom/restroom a little tight but under the circumstances it was the best value we found on our trip and a very pleasant stay. Staff including owner were very attentive to everyone's needs.

  • Stayed July 2010, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jakrockford_IL about Maplewood Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“The Maplewood is all Charm!”
5 of 5 stars Reviewed 29 June 2010
3
people found this review helpful

My friend and I stayed at the Maplewood this past weekend. We adored Cynthia, the afternoon inn keeper with a charming southern drawl and the type of person you could listen to for hours. Cynthia was kind, lively, and full of character. She even helped secure a reservation for us at Everyday People Cafe in nearby Douglas (a definite must! Do not miss this fine food establashment!). Our room was cozy, yet breezy (it was warm out), and the bathroom for our room (#214) was ha-uge. The breakfasts were very good and satisfying, and the little candy dishes, homemade cookies and brownies, and iced tea throughout the day helped to curb any hunger (if you wanted a sweet!). The rooms were execpetionally clean, bed was AWEsomely comfortable, and the common areas were a delight and nicely appointed. And then, there's the pool! We couldn't get to Oval Beach when we wanted due to the chain ferry only running once an hour because of the currents...so, we laid out at the pool, and it was lovely. It is a tiny "lap" pool, but there are nice loungers and chairs there, and the pool had a perfect temp (along with a nice raft). Also, the locale is just right--very close to downtown, and right along the town commons/park. But, it's not too loud at night or in the morning. There's parking across the street, too! I highly recomment the Maplewood...and be sure to have a nice conversation with Cynthia--as well as sweet Brittany, who works the breakfast in the morning. This hotel ("B&B" as it's considered) is a charming delight! Enjoy!

  • Stayed June 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AandJ_Travelers about Maplewood Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monroe, Michigan
1 review
“Tulip getaway”
5 of 5 stars Reviewed 8 May 2010

We arrived in town with no reservation and came upon this lovely hotel. The minute we walked in and was greeted with such friendliness, we knew this was what we were looking for. First time in any Bed and Breakfast, this one was PERFECT. Each room had it's own character and several room sizes to choose from. Breakfast was nice sitting on the screened in porch. Walking distance from everything was so convenient. Thanks for making this visit to Saugatuck memorable. Cathy and Norm Johnson, Monroe, MIchigan

  • Stayed May 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask shoepro2003 about Maplewood Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elgin,Il
2 reviews
1 helpful vote 1 helpful vote
“Charming Stay at the Maplewood Hotel”
5 of 5 stars Reviewed 17 April 2010

Springtime at the Maplewood Hotel is beautiful and a breath of fresh air, so relaxing and very refreshing. Cathrine the innkeeper is very accommodating in arranging anythings your needs might be from shopping, sightseeing, restaurants and theater arrangements that might be needed to assure that you have a delightful visit at the Maplewood Hotel.

Maplewood Hotel has been the cleanest and freshest hotel that Saugatuck has to offer. Beds firm, clean linen, cleanest spa and bathrooms that I have noticed at all my stays in Saugatuck.

Breakfast has a great selection of healthy and hearty choices to start your active day, lots of fresh fruit and yogurt , the best coffee to be had in MI.

  • Stayed April 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Foxee17 about Maplewood Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Maplewood Hotel

428 Butler St, Saugatuck, MI 49453
Price range (per night):* INR4,194 - 8,668

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