The rates of this place were very reasonable given the area. It is under new ownership and in fact the closing was celebrated while we were there. This place has a nice potential to be a FANTASTIC value with the new owners. Right now they are still in transition and also appear to be working full time jobs in addition to running this place.
The location was nice - not in the thick of tourists, but you could be most places in 5 minutes. Nice. The pool was clean and enjoyable.
The unit had some upgrades, but there were a few areas that needed improvement. While advertised as Wi-fi available, it did not work in our unit. We discussed this and I am hopeful that they add a higher power router to solve this problem. We woke every AM to centipedes (but this was not a problem in the other units - we asked). A good cleaning at the beginning of the season and then some maintenance would shoot this place to a 5 for Cleanliness.
It is hard to reach the owners when there are questions - either by email or phone. I would give them another try to see how they manage as new owners.
- Hotel Saugatuck
