My husband and I were looking for a nice bed and breakfast around the Frankenmuth area and stumbled upon this one. The pictures looked nice and the reviews were pretty good, so we decided to go for it. When I called to reserve a room, we were informed that Saginaw's Christmas celebration would be going on that weekend, but that visitors would be kept on the main floor and not allowed upstairs (where our room was). This was fine with us, as we wanted to check out the celebration as well and didn't mind some people and noise as long as it was kept downstairs.

When we arrived, the host was very pleasant and informative. I took the time to look around the other rooms and James showed me the hidden room in the study and we chatted about the history of the family. The inn is truly gorgeous and it was a neat experience to stay at it. The Christmas decorations added to the charm.

We left around 5:30 to walk around Saginaw and enjoy the festivities. It was very nice being able to walk across the river to old town Saginaw and enjoy the lights and carriage rides around town. It was a bit chilly, so we made our way back around 7:30 to relax and heat up around the fireplace in our room. We had to wait in a line for about 10 minutes to get back inside, which was a little frustrating but understandable since so many people were trying to get in. Once we got inside, we quickly realized that everyone was allowed to wander upstairs despite promises from multiple people that they would be kept downstairs. When we finally got to our room, it was anything but relaxing for the next few hours. We had people talking loudly and trying to get into our room. When you're trying to enjoy a relaxing, romantic evening, multiple people trying to walk into your room almost ruins the evening.

The next morning, we came downstairs for breakfast. Perhaps we are naive, but every other time we've stayed at a bed and breakfast, it included a hot breakfast. This breakfast was worse than the one we got the night before at a chain hotel. There were no dishes set out, so we took some mugs off of a china cabinet to use. The meal consisted of small boxes of cereal, stale bagels, store bought yogurt, and three apples.

Also, around 9am when we came down for breakfast, there were still leaves and bits of cookies strewn about everywhere still from the night before. It was quite a mess.

We complained to the hostess when we left, and she did give us a 10% discount off of our room after explaining that she knew someone would complain. Apparently they were short staffed the night before. She told us that next time we should simply not stay there the night of the Christmas festivities if this bothered us and that the maid wouldn't be in until later to clean up the mess.

To us, a bed and breakfast is as much an experience of staying at the inn as it is enjoying good customer service. The inn was beautiful and we greatly enjoyed that part of it. The service was not so special. Although the hostess did apologize, we also felt we were being reprimanded for complaining since we knew the Christmas celebration was going on. We were very disappointed by the lack of a quiet, romantic evening, no breakfast, and how dirty the place was the next morning. Surely if they knew hundreds of people were coming by, they could have found employees to help out for 3 hours.

My recommendation would be to stop by to look at the inn and ask to see the rooms, but don't bother staying here. It's not worth the price.