I am a regular business traveler and I booked a non smoking room, but the room provided stunk of smoke. All the towels provided were covered with hair (not sure why) and totally unusable, the phone in the room did not work and I was unable to contact front desk when I needed to. I did complain to management about both issues and they did change my room and linen for me promptly. The explanation about the smell was that some prior customer must have smoked and they recently converted some smoking rooms into non smoking rooms. Why not make sure that the rooms are smell free and linen is clean before you rent them out? No explanation on the dirty towels. I had thankfully carried my own towels and used them for the rest of the stay there. The first impression is the lasting one and I would never go back there again. The fridge and microwave provided were pretty much in a non working condition and I was tired of complaining and left it at that. They are in dire need of good housekeeping and a great deal of supervision in that area.

There aren't many options for hotels in Port Huron but this one has proven to be the best. The rooms were pretty clean (just one of the bed spreads had marks on it and a couple of small tears) and the lobby & hallways were as clean as possible considering the snow resulting in salt/sand everywhere.

My biggest issue with the hotel was that I walked down to breakfast at 9:50 (ends at 10) and as I was attempting to make a waffle was rudely told "the waffle machine is now off." Huh? I was too tired to argue so I turned around to try to get a box of cereal and her colleague was carrying that off. Cups for orange juice? Gone just as fast. Now, I understand they were probably overwhelmed with a hockey tournament in town but as someone who frequents Hilton hotels (specifically Hampton Inn's) I was disappointed they weren't even willing to keep it open until the posted time. Their rudeness was unnecessary to say the least.

I would stay here again for sure but hopefully service in the breakfast area improves for my next stay.

This hotel is my choice at the border. As someone who stays in at least one hotel a week, the Hampton Inn at Port Huron is a shining star for Hampton Inns.

The front desk attendants greeted my enthusiastically and honored my preferences in my Hilton Honors profile. I asked for dinner suggestions and they were able to not only recommend a great restaurant, but they were also able to make reservations and print out map quest directions for my trip.

The room was typical of Hampton Inns and was quite clean. The breakfast wasn't the best ever, but it was complimentary and clean.

We stayed here for two nights before continuing on to a convention in Detroit. The hotel was clean, the staff was very helpful and friendly. We had a king bed room with a whirlpool tub and it was clean and spacious. Just as pictured on the website. The fridge and microwave was a big plus. The bed was very comfortable. The breakfast buffet was good, and free, with hot and cold meal choices. There was no restaurant on site, but several nearby with a location near the interstate highway. We also made the short drive to Lexington and had a great time there. The best thing about this hotel is the staff, but we had no complaints with anything else here either. Free parking and plenty of room.