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TownePlace Suites Detroit Novi – reviews, photos

2.0 of 5
42600 Eleven Mile Road, Novi, MI 48375
Hotel amenities
TownePlace Suites Detroit Novi
TownePlace Suites Detroit Novi
TownePlace Suites Detroit Novi
TownePlace Suites Detroit Novi
TownePlace Suites Detroit Novi
TownePlace Suites Detroit Novi
Ranked #12 of 14 hotels in Novi
3.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    7
    6
    9
    2
    2
Date Rating
Amman, Jordan
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Excellent but...”
4 of 5 stars Reviewed 22 December 2011

I was there for a 2 day business trip and after a bunch of long flights and connections I finally reached at 2AM. Greeted with a warm smile and welcome I was shown to my room.
Rooms are arranged in buildings outside the main office/front desk where they encircle a parking lot in the middle.
It's a bit chilly esp this time of year while going outside to get to/from the front desk and the room.
The room on arrival was spotless clean, spacious with a kitchenette it was perfect! I slept for 4 hours the first night and 6 the second on a very comfortable bed. There's coffe, tea, coffe maker, stove microwave, LCD, wired complementary internet(approx 1Mb speed according to the speedtest.net) but pretty slow when actually using it, a desk, wall closet, couches and decent bathroom.
One thing you should watch out for is they do room service only for the first night then once every week unless you ask the front desk for daily room service.
The bathroom seemed pretty clean, it did have a leaky pipe but I was too tiered to even let it bother me during my sleep :)
Again, getting to the breakfast area at the front desk required walking through cold morning air to get to, which after a quick morning shower could be quite harmful.
They have an outdoor pool which looks like fun in the summer and a nice view of a lake in the back.
Breakfast was a bowl of apples, assortment of cereals, granola bars, milk, and then again the usual different coffe's and tea. One problem was that they didn't have anywhere for you to have breakfast so I would have to carry the stuff back to my room once again, in the cold air trying to balance the front door's card pass along with the room card and all the stuff to get to the room.
Front desk made my breakfast something worth enjoying with a friendly welcome and kind advice on where to go and what to do while picking out what to eat.
The Hotel is situated near 12 Oaks Mall which practically has everything in it and pretty much around it. One thing though, Novi, as I was told, used to be farmland and pedestrian walks are a scarcity, so either you get yourself ready for a hefty taxi bill for just simply getting you across intersections or you get yourself a car rental, cause trying to cross the road is truly an dangerous adventure there + unfortunately they don't have any area shuttles.
All together, the hotel is a excellent place to go until I finally reached home and found out that I had bed bugs in my bed it made me feel very disappointed.
I hope the other rooms don't have them but I guess if you do end up landing in room 127 watch out for the bed bugs!

Room Tip: Don't take room 127
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MEscort about TownePlace Suites Detroit Novi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Top Contributor
56 reviews 56 reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
“Worst Hotel”
1 of 5 stars Reviewed 21 November 2011

The rooms are dirty, the beds are not comfortable, you can smell mold in the rooms. They claim they have a breakfast but it is only a bowl of apples with some granola bars. Do yourself a favor and go elsewhere

  • Stayed December 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Sweet412 about TownePlace Suites Detroit Novi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Toledo, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Not what it seems”
1 of 5 stars Reviewed 4 November 2011
1
person found this review helpful

The smell was awful and your clothes smelled the next day. Better after notification

Upon checking for bedbugs found underwear under mattress, not removed after notification

Bathroom had centipedes caused by excess water, caused by leaky pipes, caused by improper shower installation (lack of bracing, loose plumbing), not fixed obviously.

Lightbulb out in bathroom, fixed

Wired Internet. Yuck. Better than nothing.

Stained furniture.

VERY soft tempurpedic type bed.

TV is not viewable from bed and is MASSIVE for the size of room.

My room had a beautiful view across the lake.

They overcharged me, as well as charged the entire bill at check in, resulting in a comp of the entire stay.

Lots of storage space, but the room seemed overcrowded with furniture.

Breakfast was silly. Who wants 5 different cereals with nowhere to sit and eat it? Fruit seemed old, but edible. Muffins were good, 4 ounce cans of apple and orange juice.

No bed bugs in my room, but maybe the centipedes ate them all. :)

Walls are very thin.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask MoaningMike about TownePlace Suites Detroit Novi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunnyvale, California
1 review
“Great value for families”
5 of 5 stars Reviewed 19 October 2011

This place has 2 bedroom suites with a kitchen. It was perfect for our family. And the price can't be beat. It was like staying in a little apartment without having to worry about the cleaning or breakfast. Beds were comfortable and the room was quiet. The hotel is also conveniently located next to several nice restaurants and a shopping mall. The staff was also really friendly.

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tmaddala about TownePlace Suites Detroit Novi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
62 helpful votes 62 helpful votes
“Clean and Comfortable”
4 of 5 stars Reviewed 11 October 2011

We traveled to Novi to visit family. We stayed in a two bedroom suite, which made all the difference in the world. With the fully equipped kitchen area, it was like having a small apartment.
Very well kept property
Friendly staff
Comfortable beds
Quiet
Continental breakfast was adequate (wish they had seating)
Many restaurants and tons of shopping in the immediate area

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask moprep about TownePlace Suites Detroit Novi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about TownePlace Suites Detroit Novi

  • Towneplace Suites Novi
Address: 42600 Eleven Mile Road, Novi, MI 48375
Price range (per night):* INR5,480 - 9,003

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