The hotel room was very clean. The breakfast had a very good selection of foods. The only complaints are the pool area was dirty, no towels, pool needed to be cleaned. Went down to the front desk and needed some more towels for the room, she made me go back to the room and bring down the dirty towels. Never had that happen Ever in any hotel I have stayed at and was very offended. (2 adults and 2 kids only 3 towels in the room) The Hotel is in a good location.

I was charged a $200 fee for smoking in my room when I DON'T SMOKE! I talked to 2 ladies that worked at the hotel. The first lady said ashes where found in the bathroom and they had no pictures. 3 hours later I spoke to the manager and she magically had pictures and the ashes where in the window seal. I know I don't smoke but they don't know where the ashes where at. I have filled a complaint and tried to send emails to the CEO but I am getting no responses back. I feel this hotel is trying to charge for issues that I know didn't occur. The manager was not willing to work with me on this at all, she just said I was charged and there wasn't anything else she could do. I stay in hotels about 2 or 3 days every week and this was the most dissappointed I have ever been with a hotel.

Bad experience with another Holiday Inn in the area so we ended up at this one.Wish we would have went to this one first.
Super friendly and helpul staff.It was NYE and we had two kids who we were bringing to go swimming so they kindly put us in a corner room away from other guest so that chatty pre-teens wouldnt bother anyone else.They also gave us a larger size room so the girls had room to play.

Hotel hallways,breakfast area and our room was very clean.Housekeeping was right on top of things.Weither it be more towels in the room or pool area.

Breakfast was OK.The woman in charge of the breakfast was not very good at keeping things stocked and it was not busy at all.
But the hotel itself and all the other staff was great.

The room was $80, but ended up being $94 with taxes and other charges. Now they are trying to charge another $50 on our debit card. Please watch out for this place!!! The breakfast food was bad too. No scrambled eggs, just and egg type thing folded in half with cheese melted in the middle and it was cold and hard. I would have never guessed I was in Northville!!