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Comfort Inn & Suites – reviews, photos

2.5 of 5
1265 South 11th Street, Niles, MI 49120 (Formerly Holiday Inn Express Niles)
Hotel amenities
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
Ranked #2 of 3 hotels in Niles
4.0 of 5 stars 8 Reviews
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8 reviews from our community

    Trip type
Traveller rating
    2
    1
    2
    2
    1
Date Rating
Kansas City, Missouri
1 review
3 helpful votes 3 helpful votes
“NASTY, DRIED FOOD ON COMFORTER/HAIR IN TUB!”
1 of 5 stars Reviewed 23 January 2011
3
people found this review helpful

It appeared that the room was half monkey cleaned. Hair in Tub/lifted the toilet seat & it had yellow pee stains. Comforter had dried up crispy food left on it from I believe whomever used the room before me. I would have rather slept in my vehicle. I would never visit this Holiday Inn again even if I was offered a free nights stay!

  • Stayed March 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MONKEY44535 about Comfort Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Not horrible, but not great either.”
3 of 5 stars Reviewed 22 September 2009
3
people found this review helpful

Stayed here while vacationing on Lake Michigan and wasn't at all impressed. For a two-star hotel, it was a bit pricey, and it wasn't a particularly great stay. My room featured the following:

• A broken shower curtain rod, so every time the shower was turned on, the room flooded
• A heating unit that smelled strongly of smoke when it was turned on
• A noisy mini-fridge
• A view of the back of the hotel, where two staff members(?) sat loudly arguing and swearing at each other until about 1AM
• A family in a nearby room that would periodically slam doors, yell, run through the halls, etc. until the wee hours of the morning

To be fair, I didn't ask to switch rooms, and on the plus side, the room was large and there was a pretty good complimentary breakfast. All things considered, though, I wouldn't stay here again at the prices I paid.

  • Stayed June 2009, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask maq89 about Comfort Inn & Suites
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Brooklyn, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Beware! Construction dumpsters being loaded with debris next to hotel”
2 of 5 stars Reviewed 8 August 2009
2
people found this review helpful

We were placed in an odd numbered room overlooking a construction dumpster. It was being loaded by a stream of trucks all night long starting at 1:45 AM. We were awakened each night. On site management was unresponsive. The General Manager Aj Jairam was never on site, and refused to contact us as we requested. Rooms are old and tired. Needs updating. Sinks are cracked. Phone and internet was often not working.

  • Stayed August 2009, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Blanc MI
Top Contributor
76 reviews 76 reviews
Reviews in 38 cities Reviews in 38 cities
40 helpful votes 40 helpful votes
“Nice Place, few choice”
4 of 5 stars Reviewed 28 July 2009
1
person found this review helpful

I had to travel for a grad class and had a room in another city. I switched to this hotel even though they had only one room left due to a boys baseball league. At first I was worried about noise, but that was not a problem. This was a quiet stay and if I were to travel in this area, I would choose it again. The staff made this hotal special!

  • Stayed July 2008, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gwkelley about Comfort Inn & Suites
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niles,mi
1 review
1 helpful vote 1 helpful vote
“I liked it”
5 of 5 stars Reviewed 3 February 2009
1
person found this review helpful

The room was big. I liked the pool...it wasnt huge but it was nice. The bed was very comfortable. The room was clean, and tidy. The breakfast was excellent!

  • Liked — The bed was great, and so was the pool
  • Disliked — The view wasnt that great.
  • Stayed February 2009, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about Comfort Inn & Suites

  • Holiday Inn Niles
  • Niles Holiday Inn
Address: 1265 South 11th Street, Niles, MI 49120 (Formerly Holiday Inn Express Niles)
Price range (per night):* INR4,474 - 11,520

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