This hotel has a very pretty location, set amidst extensive grounds with fountains and streams and flowers, and our room, with high ceilings and many windows, was large and comfortable. However, it is a shame that the owners appear to have no interest in pleasing their guests.

We arrived at this B&B on a Sunday afternoon with a reservation, and there was no one there! Finally, a very young woman (who spoke no English) appeared and told us that the owners were away, but she would show us to our room. Of course, it was not the room we had booked, and it was up a steep stairway, which we had intentionally wanted to avoid. Fortunately, I can speak some French. When we asked to see other rooms, the woman phoned the owner for permission. Then we found a suitable room—and we agreed to wait while it was made up. The woman again phoned the owner and was instructed to negotiate a higher price. We found that entirely unacceptable.

Later, when one of the owners arrived, and we asked for some help with the phone, he said he wouldn’t know how to use a phone card. Maybe we could try the next day. The Wi-Fi worked only in the office of the chateau. Breakfast was simple, but adequate. We are light eaters, so croissants, bread, and fruit were satisfactory for us.

I realize that the promotional brochure for Chateau Mouillepied emphasizes that it is a good location for weddings, receptions, and conferences. Perhaps that is the business that the owners wish to promote. We had the distinct impression that no one cared about the comfort of individual guests.