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Hotel Fleur de Sel – reviews, photos

Rue des Saulniers, 85330 Noirmoutier en l'Ile, France
Hotel amenities
Hotel Fleur de Sel
4.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
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Ireland
Contributor
20 reviews 20 reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
“An hotel to avoid”
1 of 5 stars Reviewed 29 July 2010
2
people found this review helpful

We stayed in Fleur de Sol in July 2010 a three star establishment. Bed and Breakfast cost €165.00 per night for two people. The bedroom, while small, was adequate but the garden/pool view was from a window, which you had to stand close to see outside. The exterior of the hotel was well maintained as was the swimming pool and surrounding area. Reception staff were conversant in English and were professional. We were offered dinner for two on our first evening for an extra €35.00 for both my wife and I which we accepted. We did not commit ourselves to a second night.

We hadn’t eaten anything at all since 3.00 pm and were looking forward to dinner booked for 7.30 pm. Service was very slow and several people who arrived after us were served dinner before us. We had to ask for our starters to be served and again the same happened for our main course. Dinner took two and a half hours to be served and eaten. My wife and I had different starters but the same main courses and desserts. The meal itself seemed fine but unappealing. We went for a short drive immediately after dinner and by 10.45 pm I found myself feeling unwell and we headed back to the hotel. I repeatedly had to go to the bathroom and shortly after, my wife experienced the same symptoms. We both had a very restless night with both of us repeatedly going back and forth to the bathroom for most of the night. Feeling a little better the next morning we went for a light breakfast. The breakfast spread was quite good. After breakfast, now with some food in our stomachs, the problems restarted. My wife had to go to bed and was unable to get up until late afternoon while I stayed close to a bathroom. We complained about our after dinner problems to the manager and he was most apologetic. We informed him that we now had no option but to stay for a second night as we were too unwell to move on. We also told him that we wouldn’t be eating dinner in the hotel that night.

The following morning, when we went to check out, I mentioned to the receptionist that I was surprised to see that we were being charged the €35.00 for dinner on our first evening. I explained that we had been very unwell afterwards and the only food that we had eaten in the seven and three quarter hours before I felt unwell was the food we had eaten at dinner in their hotel. She said that their kitchens were clean and she proceeded to process my credit card. I said that I would like to speak to the manager. His apologetic stance the previous day had now completely gone. He spoke excellent English and said that the fact that we were feeling unwell was our problem and not his hotel’s. No one but ourselves had reported ill; their kitchens were spotless etc. etc. When I asked him for the name and address of the local health authority to where I could submit a complaint he became very, very angry. He refused to give it to me, threw pages around and very noisily pulled his moneybox out of a drawer. He was arrogant and bad mannered and I explained to him that I didn’t need the €35.00 and that if he was going to make such a commotion that he could keep it. As I left, he said sarcastically “ You have a really good day”

Overall, the location is acceptable. It's within walking distance of the shops and restaurants. The rooms were satisfactory but nothing remarkable. We are absolutely convinced that our sickness was down to what we had eaten at dinner but the manner which the manager treated us was so poor that we couldn't regard the service as other than appalling and value for money poor. An hotel worth avoiding and if you do stay it is best that you don’t have to deal with this unprofessional, bad tempered manager.

  • Stayed July 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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London, United Kingdom
Top Contributor
89 reviews 89 reviews
Reviews in 36 cities Reviews in 36 cities
112 helpful votes 112 helpful votes
“One to cross off our list”
3 of 5 stars Reviewed 31 October 2009
1
person found this review helpful

We know this area well -having had many family holidays in the area
Saw the Tripadviser reviews and this sounded like and ideal place to stay
We paid for the "best " garden rooms
They were small and cramped -bathrooms tiny
Food - had high hopes having read rave reviews
First night food was very good -so we decided to stay in the 2nd evening
BUT - there must have been a different cook on duty !
Crab starter had little crab in it
Sheperds pie !! in France !- my local pub in London serves better
Strawberry thing at end of meal had two biscuits held together with jam - white sauce poured over (tinned condensed milk ? ) and only 1/2 a strawberry for decoration -previous night dish was decorated with strawberries
Oh - and they tried to charge us for eating the E39 meal instead of the E29 one
Perhaps this place is best avoided at the end of season (the pool was even covered up and loungers removed )

  • Stayed October 2009, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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cornwall
Top Contributor
70 reviews 70 reviews
Reviews in 32 cities Reviews in 32 cities
92 helpful votes 92 helpful votes
“Lovely Fleur de Sel”
5 of 5 stars Reviewed 22 July 2009
1
person found this review helpful

This is our third trip to Fleur de Sel. We had been on a 10 day tour of France and had originally booked to stay one night but we loved the place so much we stayed for three nights.

We had a Marine room (ground floor with patio doors overlooking the lovely pool). The rooms are small but ours did have a huge bathroom and the room has a mini fridge with free soft drinks and water and an electric fan both of which are very welcome. The beds are very comfortable and the rooms have plenty of storage and a tv although only French channels are available (except for a news channel).

We booked bed and breakfast (the breakfast is the best we had in France, it is self service and you can boil your own eggs, fresh coffee/tea/chocolate is on tap along with fresh juice, cold meats, toast etc). We remembered the restaurant from previous visits and decided to eat at the hotel every night..........bliss. There is the choice of booking Dinner bed and breakfast, this option means you have ot stick to the set menu for Dinner, so we opted for Bed & Breakfast and ordered from the a la carte, this is the best option and in some cases is cheaper.

Free wifi is available in the hotel reception area for laptops and there is a computer available too. There is also a useful laundry although you are charged an unbelievable 9 euros for a wash and dry. Tennis courts and bike hire are also available.

We hired bikes and went to the local plage for the day, the beach is wonderful with great restaurants on site and about a five minute bike ride from the hotel. The hotel is about a 3 minute ride to the village where there are a huge selection of bars and restaurants.

Our bill was over 800 euros for the three nights with dinner bed and breakfast, it is no longer cheap but the food is wonderful and the location is lovely.

We will be back very soon (sorry bank balance).

  • Stayed July 2009, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CHANNEL ISLANDS
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
“Fantastic Food”
5 of 5 stars Reviewed 26 May 2008

We hadn't booked our accommodation and as my husband and I were motoring around we stopped the car and I looked on the garmin to see what accommodation was nearby. Up came this hotel which as it happened was only a few metres away. We drove into the car park and I immediately felt that I would like to stay there. The receptionist was very pleasant and allocated us a ground floor room. This was perfect as there was a door from the carpark which led almost straight into our room. French windows in our room slid back and we were in the grounds near the swimming pool It was like having our own apartment. The pool was superb and warm. Sunloungers around the edge. A few tables were outside near the pool so we could have a snack, drink etc there. Everywhere was very clean. There was almost like a mini park at the side of the hotel if you wanted shade. The hotel even had a tennis court. It was such a relaxing hotel, I only wish we could have stayed longer. We will certainly return. We ate in the Hotel's restaurant and the meal was outstanding and the service top-class. We have eaten out at many restaurants and this is one of the best.

  • Liked — The evening meal, the room on the ground floor ideal for carrying my heavy suitcase through from car park
  • Disliked — Nothing
  • Stayed May 2008, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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wilts
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Good location, excellent food”
5 of 5 stars Reviewed 5 January 2008

We stayed here during June 08 for one night, we will be going back as we felt the food was excellent and the accomodation was comfortable. The location is great for cycling as this is a really cycle friendly town.

  • Stayed June 2007, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Fleur de Sel

Rue des Saulniers, 85330 Noirmoutier en l'Ile, France
Price range (per night):* INR7,158 - 14,371

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